Leading the Starbucks way : 5 principles for connecting with your customers, your products and your people /

Leading the Starbucks way : 5 principles for connecting with your customers, your products and your people /

PSZJBL

Bibliographic Details
Main Author:	Michelli, Joseph A., 1960-
Format:
Language:	eng
Published:	New York : McGraw-Hill Education, 2014
Subjects:	Starbucks Coffee Company Customer relations Product management Corporate culture Success in business

Similar Items

It's Not about the Coffee : Lessons on Putting People First from a Life at Starbucks /
by: Behar, Howard, author, et al.
Published: (2009)

Glocalization, customer satisfaction, customer loyalty's : an empirical study in Starbucks, China /
by: Xiong, Jia, author, et al.
Published: (2011)

Onward : how Starbucks fought for its life without losing its soul /
by: 281035 Schultz, Howard, et al.
Published: (2011)

How Starbucks saved my life : a son of privilege learns to live like everyone else /
by: Gill, Michael Gates
Published: (2008)

The THE INFLUENCE OF BRAND IMAGE AND PRODUCT INNOVATION ON STARBUCKS COFFEE PURCHASE DECISIONS IN SURABAYA CITY
by: Agus - Baktiono
Published: (2025-01-01)

Analysis of Audience Reception Regarding the News of the Starbucks Boycott
by: Ayu Sagita Virginia, et al.
Published: (2025-01-01)

Marques et médias sociaux : vers une unification des temporalités sociales ? : Le cas de Starbucks Coffee Company France
by: Cécile Dolbeau-Bandin, et al.
Published: (2018-02-01)

Analisis Semiotika pada Produk Kemasan Kaleng Kopi “Starbucks BPJS”
by: Martinus Eko Prasetyo, et al.
Published: (2023-07-01)

Perception of Starbucks’ Corporate Social Responsibility by Consumers During the Israeli-Palestinian War
by: Trilaksono Dwi Abadi Medi, et al.
Published: (2025-01-01)

Starbucks' Marketing Public Relations: A Beverage or a Lifestyle?
by: Muhammad Syendi Apriko, et al.
Published: (2023-06-01)

The Starbucks experience : 5 principles for turning ordinary into extraordinary /
by: Michelli, Joseph A., 1960-
Published: (2007)

SOSYAL MEDYA’NIN MÜŞTERİ BİLGİ YÖNETİMİNE ETKİSİ: STARBUCKS ÖRNEĞİ
by: Tolga Kara
Published: (2020-09-01)

101 ways to run your business profitably /
by: 409599 Pipe, Steve
Published: (1993)

The coffee charm: understanding the relationship between product design dimensions and Willingness to buy from Starbucks
by: Bobby Ardiansyahmiraja, et al.
Published: (2023-03-01)

101 ways to really satisfy your customers /
by: Griffiths, Andrew, 1966-
Published: (2002)

Verification and Expansion of the Theoretical Model about Trans-Local Food Brand Rebranding: A Case Study of Starbucks
by: Liang Xinwen, et al.
Published: (2021-11-01)

A Case Study of Starbucks in Spain: Sustainable Operations Management (SOM)
by: Aida Mehrad, et al.
Published: (2024-08-01)

The Role of Mobile Applications in Building Customer Loyalty: A Qualitative Study
by: İrem Elbir, et al.
Published: (2021-06-01)

The Spatial Design Marketing Strategy of Global Franchises That Take into Consideration the Characteristics of Modern Consumers—A Study Involving the Global Coffee Companies of Starbucks and Blue Bottle
by: Ji-Eun Kim, et al.
Published: (2021-07-01)

10 steps to connecting with your customers : communication skills for selling your products, services and ideas /
by: 264245 Bethel, William
Published: (1995)

Ethnocentrism at the Coffee Shop Industry: A Study of Starbucks in Developing Countries
by: Jose Andres Areiza-Padilla, et al.
Published: (2020-11-01)

How Starbucks changed the world /
by: Bussing-Burks, Marie
Published: (2010)

The Hidden Power of Your Customers : Four Keys to Growing Your Business Through Existing Customers /
by: Carroll, Becky, 1966- author 530052, et al.
Published: (2011)

Propuesta de Plan de Medios Sociales para Starbucks en España
by: José Sixto García, et al.
Published: (2017-09-01)

Networked Unionism: Reframing the Labour Movement and Starbucks Workers United’s Hybrid Organising Practices
by: Gino Canella
Published: (2023-01-01)

Up your service : strategies and action steps to delight your customers now /
by: 268192 Kaufman, Ron
Published: (2000)

Customer experience management : a revolutionary approach to connecting with your customers /
by: 457642 Schmitt, Bernd H.
Published: (2003)

Your call is (not that) important to us : customer service and what it reveals about our world and our lives /
by: 219547 Yellin, Emily
Published: (2009)

The customer signs your paycheck /
by: Cooper, Frank. 1938-
Published: (2010)

STRENGTHS AND WEAKNESSES OF (INTER)NATIONAL BRANDS: IKEA, L’ORÉAL, STARBUCKS AND FORD, BASED ON THE OPINION OF CONSUMERS
by: Erika KULCSÁR, et al.
Published: (2020-03-01)

Improving your customer relations [kasetvideo]
Published: (1992)

Beyond your best : develop your relationships, fulfill your destiny /
by: 298523 Thrall, Bill, et al.
Published: (2003)

Repacking your bags : lighten your load for the rest of your life /
by: 242666 Leider, Richard J., et al.
Published: (2002)

Repacking your bags : lighten your load for the rest of your life /
by: 242666 Leider, Richard J., et al.
Published: (1995)

Upside-down marketing : turning your ex-customers into your best customers /
by: 193295 Walther, George R.
Published: (1994)

How a brand works globally: a multimodal study of Starbucks on Douyin
by: Xiaoxuan Gu
Published: (2024-12-01)

Empowered : unleash your employees, energize your customers, transform your business /
by: Bernoff, Josh., et al.
Published: (c201)

Analisis Sentimen Berbasis Aspek Pada Ulasan Pengguna Aplikasi Starbucks Menggunakan Algoritma Support Vector Machine
by: Muhammad Adin Palimbani, et al.
Published: (2024-05-01)

The discipline of the market leaders : choose your customers, narrow your focus, dominate your market /
by: 289397 Treacy, Michael, et al.
Published: (1995)

101 ways to boost your business : practical tips to help your business survive and prosper /
by: Dunphy, Dexter C. (Dexter Colboyd), 1934-
Published: (2006)