The customer rules : the 39 essential rules for delivering sensational service /
The former executive vice president of Walt Disney World examines how to serve customers with consistency, efficiency, creativity, and sincerity
Главный автор: | Cockerell, Lee, author |
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Формат: | |
Язык: | eng |
Опубликовано: |
London : Profile,
2013
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Предметы: |
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