Integrating social customer relationship management into customer relationship management processes in academic library /

Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2014

Библиографические подробности
Главные авторы: Farima Alilou, 1987- author, Azizah Abdul Rahman, Fakulti Komputeran
Формат:
Язык:eng
Опубликовано: 2014
Предметы:
Описание
Итог:Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2014