Integrating social customer relationship management into customer relationship management processes in academic library /

Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2014

Bibliographic Details
Main Authors: Farima Alilou, 1987- author, Azizah Abdul Rahman, Fakulti Komputeran
Format:
Language:eng
Published: 2014
Subjects:
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author Farima Alilou, 1987- author
Azizah Abdul Rahman
Fakulti Komputeran
author_facet Farima Alilou, 1987- author
Azizah Abdul Rahman
Fakulti Komputeran
author_sort Farima Alilou, 1987- author
collection OCEAN
description Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2014
first_indexed 2024-03-05T14:26:17Z
format
id KOHA-OAI-TEST:518535
institution Universiti Teknologi Malaysia - OCEAN
language eng
last_indexed 2024-03-05T14:26:17Z
publishDate 2014
record_format dspace
spelling KOHA-OAI-TEST:5185352020-12-19T17:19:16ZIntegrating social customer relationship management into customer relationship management processes in academic library / Farima Alilou, 1987- author Azizah Abdul Rahman Fakulti Komputeran 2014engThesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2014Includes bibliographical referencesPRZSLCustomer relations
spellingShingle Customer relations
Farima Alilou, 1987- author
Azizah Abdul Rahman
Fakulti Komputeran
Integrating social customer relationship management into customer relationship management processes in academic library /
title Integrating social customer relationship management into customer relationship management processes in academic library /
title_full Integrating social customer relationship management into customer relationship management processes in academic library /
title_fullStr Integrating social customer relationship management into customer relationship management processes in academic library /
title_full_unstemmed Integrating social customer relationship management into customer relationship management processes in academic library /
title_short Integrating social customer relationship management into customer relationship management processes in academic library /
title_sort integrating social customer relationship management into customer relationship management processes in academic library
topic Customer relations
work_keys_str_mv AT farimaalilou1987author integratingsocialcustomerrelationshipmanagementintocustomerrelationshipmanagementprocessesinacademiclibrary
AT azizahabdulrahman integratingsocialcustomerrelationshipmanagementintocustomerrelationshipmanagementprocessesinacademiclibrary
AT fakultikomputeran integratingsocialcustomerrelationshipmanagementintocustomerrelationshipmanagementprocessesinacademiclibrary