Integrating social customer relationship management into customer relationship management processes in academic library /
Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2014
| Main Authors: | , , |
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| Language: | eng |
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2014
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| _version_ | 1826460778554720256 |
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| author | Farima Alilou, 1987- author Azizah Abdul Rahman Fakulti Komputeran |
| author_facet | Farima Alilou, 1987- author Azizah Abdul Rahman Fakulti Komputeran |
| author_sort | Farima Alilou, 1987- author |
| collection | OCEAN |
| description | Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2014 |
| first_indexed | 2024-03-05T14:26:17Z |
| format | |
| id | KOHA-OAI-TEST:518535 |
| institution | Universiti Teknologi Malaysia - OCEAN |
| language | eng |
| last_indexed | 2024-03-05T14:26:17Z |
| publishDate | 2014 |
| record_format | dspace |
| spelling | KOHA-OAI-TEST:5185352020-12-19T17:19:16ZIntegrating social customer relationship management into customer relationship management processes in academic library / Farima Alilou, 1987- author Azizah Abdul Rahman Fakulti Komputeran 2014engThesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2014Includes bibliographical referencesPRZSLCustomer relations |
| spellingShingle | Customer relations Farima Alilou, 1987- author Azizah Abdul Rahman Fakulti Komputeran Integrating social customer relationship management into customer relationship management processes in academic library / |
| title | Integrating social customer relationship management into customer relationship management processes in academic library / |
| title_full | Integrating social customer relationship management into customer relationship management processes in academic library / |
| title_fullStr | Integrating social customer relationship management into customer relationship management processes in academic library / |
| title_full_unstemmed | Integrating social customer relationship management into customer relationship management processes in academic library / |
| title_short | Integrating social customer relationship management into customer relationship management processes in academic library / |
| title_sort | integrating social customer relationship management into customer relationship management processes in academic library |
| topic | Customer relations |
| work_keys_str_mv | AT farimaalilou1987author integratingsocialcustomerrelationshipmanagementintocustomerrelationshipmanagementprocessesinacademiclibrary AT azizahabdulrahman integratingsocialcustomerrelationshipmanagementintocustomerrelationshipmanagementprocessesinacademiclibrary AT fakultikomputeran integratingsocialcustomerrelationshipmanagementintocustomerrelationshipmanagementprocessesinacademiclibrary |