Integrating social customer relationship management into customer relationship management processes in academic library [electronic resource] /

Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2014

Bibliografske podrobnosti
Main Authors: Farima Alilou, 1987- author, Fakulti Komputeran
Format:
Jezik:eng
Izdano: 2014
Teme:
Opis
Izvleček:Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2014