Integrating social customer relationship management into customer relationship management processes in academic library [electronic resource] /
Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2014
| Main Authors: | , |
|---|---|
| Format: | |
| Language: | eng |
| Published: |
2014
|
| Subjects: |
| _version_ | 1826460779372609536 |
|---|---|
| author | Farima Alilou, 1987- author Fakulti Komputeran |
| author_facet | Farima Alilou, 1987- author Fakulti Komputeran |
| author_sort | Farima Alilou, 1987- author |
| collection | OCEAN |
| description | Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2014 |
| first_indexed | 2024-03-05T14:26:18Z |
| format | |
| id | KOHA-OAI-TEST:518539 |
| institution | Universiti Teknologi Malaysia - OCEAN |
| language | eng |
| last_indexed | 2024-03-05T14:26:18Z |
| publishDate | 2014 |
| record_format | dspace |
| spelling | KOHA-OAI-TEST:5185392020-12-19T17:19:16ZIntegrating social customer relationship management into customer relationship management processes in academic library [electronic resource] / Farima Alilou, 1987- author Fakulti Komputeran 2014engThesis (Sarjana Sains (Teknologi Maklumat - Pengurusan)) - Universiti Teknologi Malaysia, 2014Includes bibliographical referencesPSZJBLCustomer relations |
| spellingShingle | Customer relations Farima Alilou, 1987- author Fakulti Komputeran Integrating social customer relationship management into customer relationship management processes in academic library [electronic resource] / |
| title | Integrating social customer relationship management into customer relationship management processes in academic library [electronic resource] / |
| title_full | Integrating social customer relationship management into customer relationship management processes in academic library [electronic resource] / |
| title_fullStr | Integrating social customer relationship management into customer relationship management processes in academic library [electronic resource] / |
| title_full_unstemmed | Integrating social customer relationship management into customer relationship management processes in academic library [electronic resource] / |
| title_short | Integrating social customer relationship management into customer relationship management processes in academic library [electronic resource] / |
| title_sort | integrating social customer relationship management into customer relationship management processes in academic library electronic resource |
| topic | Customer relations |
| work_keys_str_mv | AT farimaalilou1987author integratingsocialcustomerrelationshipmanagementintocustomerrelationshipmanagementprocessesinacademiclibraryelectronicresource AT fakultikomputeran integratingsocialcustomerrelationshipmanagementintocustomerrelationshipmanagementprocessesinacademiclibraryelectronicresource |