Integration of customer relationship management and service quality towards customer satisfaction leading to consumer intention to purchase banking products [electronic resource] /

Míreanna comhchosúla

• Integration of customer relationship management and service quality towards customer satisfaction leading to consumer intention to purchase banking products /
  de réir: Sheila Sa'odah Hassan, author, et al.
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• Factors affecting customer usage intention of internet banking services in yemen /
  de réir: Al-Ajam, Ali Saleh Ali, 1978-, et al.
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• Relationship between bank customer service representatives' emotional intelligence and customers satisfaction/
  de réir: Jascinta Pilos, 1993-, author, et al.
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