Customer satisfaction measurement towards improving project delivery for Jabatan Kerja Raya (JKR) [electronic resource] /
Thesis (Sarjana Sains (Awam - Pengurusan Pembinaan)) - Universiti Teknologi Malaysia, 2015
Main Authors: | Nurul Hanani Che Mohd. Zain, 1981-, Nik Hasnaa Nik Mahmood, supervisor, Fakulti Kejuruteraan Awam |
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Format: | |
Language: | eng |
Published: |
Johor Bahru, Johor : Universiti Teknologi Malaysia,
2015
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Subjects: |
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