Customer satisfaction measurement towards improving project delivery for Jabatan Kerja Raya (JKR) [electronic resource] /

Customer satisfaction measurement towards improving project delivery for Jabatan Kerja Raya (JKR) [electronic resource] /

Thesis (Sarjana Sains (Awam - Pengurusan Pembinaan)) - Universiti Teknologi Malaysia, 2015

Bibliographic Details
Main Authors:	Nurul Hanani Che Mohd. Zain, 1981-, Nik Hasnaa Nik Mahmood, supervisor, Fakulti Kejuruteraan Awam
Format:
Language:	eng
Published:	Johor Bahru, Johor : Universiti Teknologi Malaysia, 2015
Subjects:	Consumer satisfaction

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