Effect of website quality and hotel service quality on customer satisfaction in University Hotel /

Effect of website quality and hotel service quality on customer satisfaction in University Hotel /

Thesis (Sarjana Pengurusan (Teknologi)) - Universiti Teknologi Malaysia, 2016

Bibliographic Details
Main Authors: Intan Nursyazwani Sallehuddin, 1991-, author 608972, Ahmad Jusoh, supervisor 380585, Fakulti Pengurusan 538641
Format: text
Language:eng
Published: 2016
Subjects:
Consumer satisfaction
Hotel management
Electronic commerce
Web sites
Description
Summary:Thesis (Sarjana Pengurusan (Teknologi)) - Universiti Teknologi Malaysia, 2016

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