Effect of website quality and hotel service quality on customer satisfaction in University Hotel [electronic resource] /

Effect of website quality and hotel service quality on customer satisfaction in University Hotel [electronic resource] /

Thesis (Sarjana Pengurusan (Teknologi)) - Universiti Teknologi Malaysia, 2016

Bibliographic Details
Main Authors:	Intan Nursyazwani Sallehuddin, 1991- 608972, Ahmad Jusoh, supervisor 380585, Fakulti Pengurusan 538641
Format:	text
Language:	eng
Published:	2016
Subjects:	Consumer satisfaction Hotel management Electronic commerce Web sites

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