The moderating effects eWOM on the relationship between e-service quality and online hotel booking intention /
Thesis (Sarjana Pengurusan (Teknologi)) - Universiti Teknologi Malaysia, 2016
| Main Authors: | , , |
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| Format: | |
| Language: | eng |
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2016
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| _version_ | 1796754727820591104 |
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| author | Norhafizah Adam, 1991-, author Ahmad Jusoh Fakulti Pengurusan |
| author_facet | Norhafizah Adam, 1991-, author Ahmad Jusoh Fakulti Pengurusan |
| author_sort | Norhafizah Adam, 1991-, author |
| collection | OCEAN |
| description | Thesis (Sarjana Pengurusan (Teknologi)) - Universiti Teknologi Malaysia, 2016 |
| first_indexed | 2024-03-05T14:52:12Z |
| format | |
| id | KOHA-OAI-TEST:527131 |
| institution | Universiti Teknologi Malaysia - OCEAN |
| language | eng |
| last_indexed | 2024-03-05T14:52:12Z |
| publishDate | 2016 |
| record_format | dspace |
| spelling | KOHA-OAI-TEST:5271312020-12-19T17:19:50ZThe moderating effects eWOM on the relationship between e-service quality and online hotel booking intention / Norhafizah Adam, 1991-, author Ahmad Jusoh Fakulti Pengurusan 2016engThesis (Sarjana Pengurusan (Teknologi)) - Universiti Teknologi Malaysia, 2016Includes bibliographical referencesPRZSLHotelsCustomer services |
| spellingShingle | Hotels Customer services Norhafizah Adam, 1991-, author Ahmad Jusoh Fakulti Pengurusan The moderating effects eWOM on the relationship between e-service quality and online hotel booking intention / |
| title | The moderating effects eWOM on the relationship between e-service quality and online hotel booking intention / |
| title_full | The moderating effects eWOM on the relationship between e-service quality and online hotel booking intention / |
| title_fullStr | The moderating effects eWOM on the relationship between e-service quality and online hotel booking intention / |
| title_full_unstemmed | The moderating effects eWOM on the relationship between e-service quality and online hotel booking intention / |
| title_short | The moderating effects eWOM on the relationship between e-service quality and online hotel booking intention / |
| title_sort | moderating effects ewom on the relationship between e service quality and online hotel booking intention |
| topic | Hotels Customer services |
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