Service quality, customer satisfaction and customer loyalty in chain restaurant industry: a case study on Starbuck Coffee Johor Bahru /

Service quality, customer satisfaction and customer loyalty in chain restaurant industry: a case study on Starbuck Coffee Johor Bahru /

Project Paper (Sarjana Muda Pengurusan (Pemasaran)) - Universiti Teknologi Malaysia, 2015

Bibliographic Details
Main Authors: Low, Yam Nee, 1991-, Inda Sukati, supervisor, Fakulti Pengurusan
Format:
Language:eng
Published: 2015
Subjects:
Customer satisfaction
Description
Summary:Project Paper (Sarjana Muda Pengurusan (Pemasaran)) - Universiti Teknologi Malaysia, 2015

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