451194 Dahlgaard, J. J., Kristensen, K., & Kanji, G. K. (1998). Fundamentals of total quality management: Process analysis and improvement. London : Chapman & Hall.
Chicago Style (17th ed.) Citation451194 Dahlgaard, J. J., Kai Kristensen, and Gopal K. Kanji. Fundamentals of Total Quality Management: Process Analysis and Improvement. London : Chapman & Hall, 1998.
MLA (9th ed.) Citation451194 Dahlgaard, J. J., et al. Fundamentals of Total Quality Management: Process Analysis and Improvement. London : Chapman & Hall, 1998.
Warning: These citations may not always be 100% accurate.