AN OPERATIONAL GUIDELINE FOR ITIL CHANGE MANAGEMENT : A CASE STUDY IN A MULTINATIONAL PETROLEUM COMPANY /

AN OPERATIONAL GUIDELINE FOR ITIL CHANGE MANAGEMENT : A CASE STUDY IN A MULTINATIONAL PETROLEUM COMPANY /

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Thesis (Sarjana Sains (Teknologi Maklumat - Pengurusan))-Universiti Teknologi Malaysia, 2015

Bibliographic Details
Main Authors:	Lavanya Nagaraja, 1986-, author, Wardah Zainal Abidin, Assoc.Prof., supervisor, Sekolah Informatiks Termaju
Format:
Language:	eng
Published:	Kuala Lumpur : Universiti Teknologi Malaysia, 2015
Subjects:	Information technology

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