Building Customer Loyalty /

Building Customer Loyalty /

Includes index

Bibliographic Details
Main Author:	Linton, Ian, author
Format:
Language:	eng
Published:	London : Pitman Publishing, 1994
Subjects:	Customer services Customer relations

Similar Items

Seven power strategies for building customer loyalty /
by: 463337 Timm, Paul R.
Published: (2001)

Seven power strategies for building customer loyalty /
by: 463337 Timm, Paul R.
Published: (2001)

40 activities for improving customer service /
by: 231859 Linton, Ian
Published: (1996)

Customer relationship management for enhancing the customer satisfaction and customer loyalty in Iran Shahrvand stores /
by: Raha Khalafinezhad, et al.
Published: (2013)

Customer loyalty : how to earn it, how to keep it /
by: 341711 Griffin, Jill, et al.
Published: (2002)

Creating customer loyalty /
Published: (1993)

The relationship between service quality, customer satisfaction and customer loyalty towards KTMB (Commuter) / Norshafina Abdullah
by: Abdullah, Norshafina
Published: (2007)

Willies way : 6 secrets for wooing, wowing, and winning customers and their loyalty /
by: Van Hooser, Phillip, 1957-
Published: (2005)

Customer loyalty: A case study of Bank Rakyat, Melawati branch, Kuala Lumpur / Norsaliza Mohd Saad
by: Mohd Saad, Norsaliza
Published: (2006)

Customer loyalty : how to earn it, how to keep it /
by: 341711 Griffin, Jill
Published: (1995)

Effects of customer relationship management, customer perceived value and customer socio - demographic characteristics on bank customers’ loyalty in Ghana
by: Agbemabiese, George Cudjoe
Published: (2018)

Environmental oriented corporate social responsibility and customer loyalty: corporate image as a mediator / Nor Irwani Abdul Rahman
by: Abdul Rahman, Nor Irwani
Published: (2015)

The Hidden Power of Your Customers : Four Keys to Growing Your Business Through Existing Customers /
by: Carroll, Becky, 1966- author 530052, et al.
Published: (2011)

The relationship between servicescape, experiential values, self-image congruity and loyalty intention of customers towards department stores in Malaysia / Zuraini Alias
by: Alias, Zuraini
Published: (2017)

A conceptual framework for customers’ loyalty in mobile loyalty programmes / Sharlini Seridaran and Mohd Nazri Mohd Noor
by: Seridaran, Sharlini, et al.
Published: (2021)

Creating a customer focused company : 25 proven customer service strategies /
by: 231859 Linton, Ian
Published: (1994)

The determinants and relationship of customer perceived factors on loyalty for electrical and electronic product brands in Sarawak / Gloria Panit
by: Panit, Gloria
Published: (2013)

RELATIONSHIP OF SERVICE QUALITY AND HOSPITAL ACCREDITATION ON PATIENT'S SATISFACTION AND LOYALTY /
by: Mohammad Azimian, et al.
Published: (2018)

RELATIONSHIP OF SERVICE QUALITY AND HOSPITAL ACCREDITATION ON PATIENT'S SATISFACTION AND LOYALTY /
by: Mohammad Azimian,, et al.
Published: (2018)

Dimension of customer preference in the Malaysian foodservice industry:the relationship with customer satisfaction and loyalty / Abang Zainoren Abang Abdulrahman
by: Abang Abdulrahman, Abang Zainoren
Published: (2012)

Customer service : career success through customer loyalty /
by: 463337 Timm, Paul R.
Published: (2010)

Great customer connections : simple psychological techniques that guarantee exceptional service /
by: 208186 Gallagher, Richard S.
Published: (2006)

Practical Customer Success Management : A Best Practice Framework for Rapid Generation of Customer Success /
by: Adams, Richard, 1967- author
Published: (2020)

CUSTOMER SERVICE REINVENTED: Language Of The Soul /
by: Siti Hawa Mohd, 1954-, author
Published: (2020)

The customer service pocketbook /
by: 423401 Newby, Tony, et al.
Published: (1995)

The customer challenge : the inside story of a remarkable transformation in customer service /
by: 457960 Johnson, Tom
Published: (1997)

Customer relationship management implementation in Iran automobile industry /
by: Kamyar Kavosh, 1977-, et al.
Published: (2011)

Using information to develop a culture of customer centricity : customer centricity, analytics, and information utilization /
by: 350577 Loshin, David, et al.
Published: (2013)

Customer relationship management implementation in Iran automobile industry [electronic resource] /
by: Kamyar Kavosh, 1977-
Published: (2011)

Modeling the relationship of research university brand image on students’ satisfaction and its effect on brand loyalty / Noordini Abdullah
by: Abdullah, Noordini
Published: (2016)

The customer rules : the 39 essential rules for delivering sensational service /
by: Cockerell, Lee, author
Published: (2013)

The Kaizen strategies for customer care : how to create a powerful customer-care program and make it work /
by: Wellington, Patricia.
Published: (1995)

Delivering customer service : how to win a competitive edge through managing customer relationships successfully /
by: Payne, Shelia
Published: (1997)

Improving your customer relations [kasetvideo]
Published: (1992)

Customer service : a practical approach /
by: 435962 Harris, Elaine K.
Published: (1996)

Customer winback : how to recapture lost customers and keep them loyal /
by: 341711 Griffin, Jill, et al.
Published: (2001)

101 ways to really satisfy your customers /
by: Griffiths, Andrew, 1966-
Published: (2002)

What the customer wants : just ask / [kasetvideo]
Published: (1997)

Inspired customer service : strategies for service quality /
by: 204979 Clutterbuck, David, et al.
Published: (1993)

WHAT CUSTOMERS CRAVE : HOW TO CREATE RELEVANT AND MEMORABLE EXPERIENCES AT EVERY TOUCHPOINT /
by: Webb, Nicholas J., 1958-, author
Published: (2017)