A study on customer satisfaction toward service quality at D'Embun SPA /

A study on customer satisfaction toward service quality at D'Embun SPA /

Mostrar outras versões (1)

Project Paper (Sarjana Muda Pengurusan (Pemasaran)) - Universiti Teknologi Malaysia, 2016

Detalhes bibliográficos
Principais autores:	Nurul Syafiqah Abdul Rahman 1992- author 639157, Ahmad Sharifuddin Shamsuddin, supervisor 216045, Fakulti Pengurusan 538641
Formato:
Idioma:	eng
Publicado em:	Johor Bahru, Johor : Universiti Teknologi Malaysia, 2016
Assuntos:	Consumer satisfaction

Registros relacionados

A study on customer satisfaction toward service quality at D'Embun SPA /
por: Nurul Syafiqah Abdul Rahman, 1992- , author, et al.
Publicado em: (2016)

Examination on determinants of customer satisfaction in student food services /
por: Muhammad Zafir Mohd. Wazir, 1993-, author 610747, et al.
Publicado em: (2017)

Customer satisfaction and service quality challenges and issues in Malaysia /
por: Mohd. Effandi Yusoff author, et al.
Publicado em: (2008)

The internal customer satisfactions towards USIM's Quality Management Unit Services / Haqimi Malek
por: Malek, Haqimi
Publicado em: (2009)

Factors that influence customer satisfaction towards services provided by Sutra Beach Resort & Spa (SBR) / Rosharizan Che Husin
por: Che Husin, Rosharizan
Publicado em: (2008)

Customer satisfaction towards quality of workmanship in low cost housings in Klang Valley /
por: 207321 Faizah Abu Bakar, et al.
Publicado em: (2008)

Examination on determinants of customer satisfaction in student food services /
por: Muhammad Zafir Mohd. Wazir, 1993-, author 610747
Publicado em: (2017)

Customer satisfaction towards quality of workmanship in low cost housings in Klang Valley [compact disc] /
por: 207321 Faizah Abu Bakar, et al.
Publicado em: (2008)

Analysis of customer satisfaction data : a comprehensive guide to multivariate statistical analysis in customer satisfaction, loyalty, and service quality research /
por: Allen, Derek R., 1959-, et al.
Publicado em: (2000)

Customer perception on service quality of bank and its customer satisfaction /
por: Ng, Yan Ting, author, et al.
Publicado em: (2011)

Customer perception on service quality of bank and its customer satisfaction /
por: Ng, Yan Ting, author, et al.
Publicado em: (2011)

The relationship between service quality and customer satisfactions at Pizza Hut Terminal Larkin /
por: Nur Ellyka Abd. Rahman Author 612059, et al.
Publicado em: (2018)

A study of customer satisfaction and perceived value relationship in conquas and qlassic certified housing projects /
por: Salimi Sulaiman, 1971-, author 642169, et al.
Publicado em: (2016)

Customer satisfaction measurement towards improving project delivery for Jabatan Kerja Raya (JKR) /
por: Nurul Hanani Che Mohd. Zain, 1981-, et al.
Publicado em: (2015)

Customers' perceived e-service quality and its effect on customer satisfaction in airline service : acase study of Airasia /
por: Chong Wei Yeong, author, et al.
Publicado em: (2012)

Customer satisfaction towards Islamic banks among non-muslim customers in Kota Bharu / Salwati Burhanuddin
por: Burhanuddin, Salwati
Publicado em: (2018)

Customer satisfaction towards services provided by Tenaga Nasional Berhad in Melaka Tengah, Melaka / Ahmad Bahtiar Mohd Bashir
por: Mohd Bashir, Ahmad Bahtiar
Publicado em: (2006)

The effectiveness of service quality performed by The New Straits Times Press (Malaysia) Berhad towards customer satisfaction / Asmahani Aminudin
por: Aminudin, Asmahani
Publicado em: (2007)

Measuring customer satisfaction : a guide to managing quality customer service /
por: 211530 Gerson, Richard F.
Publicado em: (1993)

Perceived customer satisfaction on Perusahaan Otomobil Kedua Sdn Bhd (PERODUA) products and services / Nurul Asyiqin Saadun
por: Saadun, Nurul Asyiqin
Publicado em: (2008)

Relationship between perceived service quality, customer satisfaction and customer loyalty toward food restaurant /
por: Tyo, Chin Hao, author, et al.
Publicado em: (2011)

Understanding customer satisfaction towards service quality of Maybank, Malaysia /
por: Lee, Li Wei, 1990-, et al.
Publicado em: (2015)

How to measure customer satisfaction /
por: Hill, Nigel, 1952-, et al.
Publicado em: (2003)

A study of customer satisfaction and perceived value relationship in conquas and qlassic certified housing projects [electronic resource] /
por: Salimi Sulaiman, 1971-, author 642169, et al.
Publicado em: (2016)

A study on PKNS staff sensitivity towards customer satisfaction / Asmah Shaharuddin
por: Shaharuddin, Asmah
Publicado em: (2005)

The impacts of service quality and customer satisfaction on customer's repatronage intentions in hotel industry /
por: Tee, Chai Huat, 1975-, et al.
Publicado em: (2010)

Customer satisfaction measurement towards improving project delivery for Jabatan Kerja Raya (JKR) [electronic resource] /
por: Nurul Hanani Che Mohd. Zain, 1981-, et al.
Publicado em: (2015)

Customer satisfaction on services and facilities rendered by Johor Port Berhad / Zuraimi Abdul Aziz
por: Abdul Aziz, Zuraimi
Publicado em: (2003)

The attributes of passengers service quality of Malaysia Airlines : a study on the impact towards customer satisfaction level /
por: 183009 Shafie Salleh
Publicado em: (1996)

A study on the CRM customer benefits towards customer satisfaction /
por: Nastaran Mohammadhossein, 1987-, et al.
Publicado em: (2013)

The relationship between customer service training and customers satisfaction at University Teknologi Malaysia, Skudai, Johor /
por: Ravindran Raman, 1968-, et al.
Publicado em: (2011)

Improving your measurement of customer satisfaction : a guide to creating, conducting, analyzing, and reporting customer satisfaction measurement programs /
por: 332788 Vavra, Terry G.
Publicado em: (1997)

Measuring and managing customer satisfaction : going for the gold /
por: 307855 Kessler, Sheila
Publicado em: (1996)

Evaluating service quality and tourists' satisfaction of spa facilities : a case of Gadek Hot Spring /
por: Hadi Ganjalikhan Hakemi, 1983-, et al.
Publicado em: (2013)

Understanding customer satisfaction towards service quality of Maybank, Malaysia [electronic resource] /
por: Lee, Li Wei, 1990-, et al.
Publicado em: (2015)

Measuring customer satisfaction in airport service a case study at Senai international Airport, Johor /
por: 320965 Ramachandran Nagiah, et al.
Publicado em: (2008)

Service quality, customer satisfaction and purchase intention : a study on Proton Edar Platinum Shawroom /
por: 316674 Yoong, Wai Sin, et al.
Publicado em: (2008)

The impact of service quality on customers satisfaction to Melaka Sentral Sdn Bhd (MSSB) / Muhammad Azman Ibrahim
por: Ibrahim, Muhammad Azman
Publicado em: (2008)

101 ways to boost customer satisfaction /
por: 383845 Foster, Timothy R. V.
Publicado em: (1997)

International graduate students satisfaction towards the services provided by Universiti Teknologi Malaysia /
por: Sallau Zainab Muhammad, 1972-, et al.
Publicado em: (2012)