UNDERSTANDING CUSTOMERS IN SERVICE INDUSTRY /
Includes bibliographical references and index :p.71
| Main Authors: | , , , , , , , , , , , , , |
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| Format: | |
| Language: | eng |
| Published: |
Johor Bahru, Johor : Penerbit UTM Press,
2015
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| Subjects: |
| _version_ | 1796756796501655552 |
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| author | Ahmad Jusoh, editor Abu Bakar Abdul Hamid, contributor Ahmad Jusoh, contributor Choi, Sang Long, contributor Hendrikus K, contributor Inda Sukati, contributor Kat, Boon Hwee, contributor Kwok, See Ying, 1986-, contributor Rohaizat Baharun, contributor Tan, Owee Kowang, 1968-, contributor Zainab Khalifah, contributor Zuraidah Sulaiman, contributor Areni, Charles, contributor Miller, Rohan, contributor |
| author_facet | Ahmad Jusoh, editor Abu Bakar Abdul Hamid, contributor Ahmad Jusoh, contributor Choi, Sang Long, contributor Hendrikus K, contributor Inda Sukati, contributor Kat, Boon Hwee, contributor Kwok, See Ying, 1986-, contributor Rohaizat Baharun, contributor Tan, Owee Kowang, 1968-, contributor Zainab Khalifah, contributor Zuraidah Sulaiman, contributor Areni, Charles, contributor Miller, Rohan, contributor |
| author_sort | Ahmad Jusoh, editor |
| collection | OCEAN |
| description | Includes bibliographical references and index :p.71 |
| first_indexed | 2024-03-05T15:21:31Z |
| format | |
| id | KOHA-OAI-TEST:536842 |
| institution | Universiti Teknologi Malaysia - OCEAN |
| language | eng |
| last_indexed | 2024-03-05T15:21:31Z |
| publishDate | 2015 |
| publisher | Johor Bahru, Johor : Penerbit UTM Press, |
| record_format | dspace |
| spelling | KOHA-OAI-TEST:5368422020-12-19T17:20:14ZUNDERSTANDING CUSTOMERS IN SERVICE INDUSTRY / Ahmad Jusoh, editor Abu Bakar Abdul Hamid, contributor Ahmad Jusoh, contributor Choi, Sang Long, contributor Hendrikus K, contributor Inda Sukati, contributor Kat, Boon Hwee, contributor Kwok, See Ying, 1986-, contributor Rohaizat Baharun, contributor Tan, Owee Kowang, 1968-, contributor Zainab Khalifah, contributor Zuraidah Sulaiman, contributor Areni, Charles, contributor Miller, Rohan, contributor Johor Bahru, Johor : Penerbit UTM Press,2015engIncludes bibliographical references and index :p.71PSZJBLCustomer servicesConsumer satisfactionURN:ISBN:9789835210488 |
| spellingShingle | Customer services Consumer satisfaction Ahmad Jusoh, editor Abu Bakar Abdul Hamid, contributor Ahmad Jusoh, contributor Choi, Sang Long, contributor Hendrikus K, contributor Inda Sukati, contributor Kat, Boon Hwee, contributor Kwok, See Ying, 1986-, contributor Rohaizat Baharun, contributor Tan, Owee Kowang, 1968-, contributor Zainab Khalifah, contributor Zuraidah Sulaiman, contributor Areni, Charles, contributor Miller, Rohan, contributor UNDERSTANDING CUSTOMERS IN SERVICE INDUSTRY / |
| title | UNDERSTANDING CUSTOMERS IN SERVICE INDUSTRY / |
| title_full | UNDERSTANDING CUSTOMERS IN SERVICE INDUSTRY / |
| title_fullStr | UNDERSTANDING CUSTOMERS IN SERVICE INDUSTRY / |
| title_full_unstemmed | UNDERSTANDING CUSTOMERS IN SERVICE INDUSTRY / |
| title_short | UNDERSTANDING CUSTOMERS IN SERVICE INDUSTRY / |
| title_sort | understanding customers in service industry |
| topic | Customer services Consumer satisfaction |
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