UNDERSTANDING CUSTOMERS IN SERVICE INDUSTRY /

UNDERSTANDING CUSTOMERS IN SERVICE INDUSTRY /

Includes bibliographical references and index :p.71

Bibliographic Details
Main Authors: Ahmad Jusoh, editor, Abu Bakar Abdul Hamid, contributor, Ahmad Jusoh, contributor, Choi, Sang Long, contributor, Hendrikus K, contributor, Inda Sukati, contributor, Kat, Boon Hwee, contributor, Kwok, See Ying, 1986-, contributor, Rohaizat Baharun, contributor, Tan, Owee Kowang, 1968-, contributor, Zainab Khalifah, contributor, Zuraidah Sulaiman, contributor, Areni, Charles, contributor, Miller, Rohan, contributor
Format:
Language:eng
Published: Johor Bahru, Johor : Penerbit UTM Press, 2015
Subjects:
Customer services
Consumer satisfaction

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