SERVICE QUALITY PERSPECTIVE : THE CUSTOMERS' VIEWPOINT /
Includes bibliographical references and index
Main Authors: | , , , , , , , , , , , , , , , , , |
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Format: | |
Language: | eng |
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Johor Bahru, Johor : PENERBIT UTM PRESS,
2017
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_version_ | 1826464714604937216 |
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author | Ahmad Jusoh, editor Ameen Mahdi Al-Agaga, contributor Ahmad Jusoh, contributor Dan, Joon Chew, 1968-, contributor Farrah Merlinda Muharam, contributor Intan Nursyazwani Sallehuddin, contributor Khalil Md. Nor, contributor Lim, Lee Ping, contributor Lokman Ali, contributor Norazryana Mat Dawi, 1985-, contributor Norhafizah Adam, 1991-, contributor Nur Hazwani Mutazar, contributor Roshazlizawati Mohd. Nor, contributor Siti Zaleha Omain, contributor Thoo, Ai Chin, contributor Ungku Norulkamar Ungku Ahmad, 1968-, contributor Zuraidah Sulaiman, contributor Tan, Mei Zhi, contributor |
author_facet | Ahmad Jusoh, editor Ameen Mahdi Al-Agaga, contributor Ahmad Jusoh, contributor Dan, Joon Chew, 1968-, contributor Farrah Merlinda Muharam, contributor Intan Nursyazwani Sallehuddin, contributor Khalil Md. Nor, contributor Lim, Lee Ping, contributor Lokman Ali, contributor Norazryana Mat Dawi, 1985-, contributor Norhafizah Adam, 1991-, contributor Nur Hazwani Mutazar, contributor Roshazlizawati Mohd. Nor, contributor Siti Zaleha Omain, contributor Thoo, Ai Chin, contributor Ungku Norulkamar Ungku Ahmad, 1968-, contributor Zuraidah Sulaiman, contributor Tan, Mei Zhi, contributor |
author_sort | Ahmad Jusoh, editor |
collection | OCEAN |
description | Includes bibliographical references and index |
first_indexed | 2024-03-05T15:23:38Z |
format | |
id | KOHA-OAI-TEST:537544 |
institution | Universiti Teknologi Malaysia - OCEAN |
language | eng |
last_indexed | 2024-03-05T15:23:38Z |
publishDate | 2017 |
publisher | Johor Bahru, Johor : PENERBIT UTM PRESS, |
record_format | dspace |
spelling | KOHA-OAI-TEST:5375442020-12-19T17:20:16ZSERVICE QUALITY PERSPECTIVE : THE CUSTOMERS' VIEWPOINT / Ahmad Jusoh, editor Ameen Mahdi Al-Agaga, contributor Ahmad Jusoh, contributor Dan, Joon Chew, 1968-, contributor Farrah Merlinda Muharam, contributor Intan Nursyazwani Sallehuddin, contributor Khalil Md. Nor, contributor Lim, Lee Ping, contributor Lokman Ali, contributor Norazryana Mat Dawi, 1985-, contributor Norhafizah Adam, 1991-, contributor Nur Hazwani Mutazar, contributor Roshazlizawati Mohd. Nor, contributor Siti Zaleha Omain, contributor Thoo, Ai Chin, contributor Ungku Norulkamar Ungku Ahmad, 1968-, contributor Zuraidah Sulaiman, contributor Tan, Mei Zhi, contributor Johor Bahru, Johor : PENERBIT UTM PRESS,2017engIncludes bibliographical references and indexPSZJBLCustomer servicesCustomer servicesURN:ISBN:9789835214066 |
spellingShingle | Customer services Customer services Ahmad Jusoh, editor Ameen Mahdi Al-Agaga, contributor Ahmad Jusoh, contributor Dan, Joon Chew, 1968-, contributor Farrah Merlinda Muharam, contributor Intan Nursyazwani Sallehuddin, contributor Khalil Md. Nor, contributor Lim, Lee Ping, contributor Lokman Ali, contributor Norazryana Mat Dawi, 1985-, contributor Norhafizah Adam, 1991-, contributor Nur Hazwani Mutazar, contributor Roshazlizawati Mohd. Nor, contributor Siti Zaleha Omain, contributor Thoo, Ai Chin, contributor Ungku Norulkamar Ungku Ahmad, 1968-, contributor Zuraidah Sulaiman, contributor Tan, Mei Zhi, contributor SERVICE QUALITY PERSPECTIVE : THE CUSTOMERS' VIEWPOINT / |
title | SERVICE QUALITY PERSPECTIVE : THE CUSTOMERS' VIEWPOINT / |
title_full | SERVICE QUALITY PERSPECTIVE : THE CUSTOMERS' VIEWPOINT / |
title_fullStr | SERVICE QUALITY PERSPECTIVE : THE CUSTOMERS' VIEWPOINT / |
title_full_unstemmed | SERVICE QUALITY PERSPECTIVE : THE CUSTOMERS' VIEWPOINT / |
title_short | SERVICE QUALITY PERSPECTIVE : THE CUSTOMERS' VIEWPOINT / |
title_sort | service quality perspective the customers viewpoint |
topic | Customer services Customer services |
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