Practical Handbook of CUSTOMER SERVICE OPERATIONS Translating Excellence Into Action
Includes bibliographical references and index
Main Author: | Blanding, Warren |
---|---|
Format: | |
Language: | eng |
Published: |
Washington, WA : International Thomson Transport Press,
1989
|
Subjects: |
Similar Items
-
Customer service : a practical approach /
by: 435962 Harris, Elaine K.
Published: (1996) -
Customers’ emotional reactions as significant predictors towards excellent customer service experiences / Anizah Zainuddin and Shereen Noranee
by: Zainuddin, Anizah, et al.
Published: (2017) -
Up your service : strategies and action steps to delight your customers now /
by: 268192 Kaufman, Ron
Published: (2000) -
40 activities for improving customer service /
by: 231859 Linton, Ian
Published: (1996) -
Great customer connections : simple psychological techniques that guarantee exceptional service /
by: 208186 Gallagher, Richard S.
Published: (2006)