Practical Handbook of CUSTOMER SERVICE OPERATIONS Translating Excellence Into Action
Includes bibliographical references and index
Glavni avtor: | Blanding, Warren |
---|---|
Format: | |
Jezik: | eng |
Izdano: |
Washington, WA : International Thomson Transport Press,
1989
|
Teme: |
Podobne knjige/članki
-
Customer service : a practical approach /
od: 435962 Harris, Elaine K.
Izdano: (1996) -
Up your service : strategies and action steps to delight your customers now /
od: 268192 Kaufman, Ron
Izdano: (2000) -
The customer service pocketbook /
od: 423401 Newby, Tony, et al.
Izdano: (1995) -
Customers’ emotional reactions as significant predictors towards excellent customer service experiences / Anizah Zainuddin and Shereen Noranee
od: Zainuddin, Anizah, et al.
Izdano: (2017) -
40 activities for improving customer service /
od: 231859 Linton, Ian
Izdano: (1996)