SOCIAL ENVIRONMENT AND INTERCULTURAL COMMUNICATION AS PREDICTORS TO CUSTOMER SATIFACTION AND LOYALTY IN RETAIL INDUSTRY /lcALI IHTIYAR
Thesis (Ph.D) - Universiti Teknologi Malaysia, 2016
Main Authors: | Ali Ihtiyar, 1982-, author, Fauziah Sh. Ahmad, Dr., 1967-, supervior, Sekolah Perniagaan Antarabangsa |
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Format: | |
Language: | eng |
Published: |
Kuala Lumpur : Universiti Teknologi Malaysia,
2016
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Subjects: |
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