THE MODERATING AND MEDIATING EFFECTS OF RELIGIOSITY AND RECOVERY SATISFACTION ON THE RELATIONSHIP BETWEEN JUSTICE BASED SERVICE RECOVERY AND BRAND EVANGELISM /

THE MODERATING AND MEDIATING EFFECTS OF RELIGIOSITY AND RECOVERY SATISFACTION ON THE RELATIONSHIP BETWEEN JUSTICE BASED SERVICE RECOVERY AND BRAND EVANGELISM /

Thesis (Ph.D) - Universiti Teknologi Malaysia, 2017

Λεπτομέρειες βιβλιογραφικής εγγραφής
Κύριοι συγγραφείς: Muhammad Hafiz Abd. Rashid @ Abd. Aziz, 1981-, Fauziah Sh. Ahmad, 1967-, International Business School
Μορφή:
Γλώσσα:eng
Έκδοση: Kuala Lumpur : Universiti Teknologi Malaysia, 2017
Θέματα:
Consumer satisfaction
Customer services
Περιγραφή
Περίληψη:Thesis (Ph.D) - Universiti Teknologi Malaysia, 2017

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