THE MODERATING AND MEDIATING EFFECTS OF RELIGIOSITY AND RECOVERY SATISFACTION ON THE RELATIONSHIP BETWEEN JUSTICE BASED SERVICE RECOVERY AND BRAND EVANGELISM /
Thesis (Ph.D) - Universiti Teknologi Malaysia, 2017
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| Language: | eng |
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Kuala Lumpur : Universiti Teknologi Malaysia,
2017
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| _version_ | 1826466029726859264 |
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| author | Muhammad Hafiz Abd. Rashid @ Abd. Aziz, 1981- Fauziah Sh. Ahmad, 1967- International Business School |
| author_facet | Muhammad Hafiz Abd. Rashid @ Abd. Aziz, 1981- Fauziah Sh. Ahmad, 1967- International Business School |
| author_sort | Muhammad Hafiz Abd. Rashid @ Abd. Aziz, 1981- |
| collection | OCEAN |
| description | Thesis (Ph.D) - Universiti Teknologi Malaysia, 2017 |
| first_indexed | 2024-03-05T15:42:49Z |
| format | |
| id | KOHA-OAI-TEST:543950 |
| institution | Universiti Teknologi Malaysia - OCEAN |
| language | eng |
| last_indexed | 2024-03-05T15:42:49Z |
| publishDate | 2017 |
| publisher | Kuala Lumpur : Universiti Teknologi Malaysia, |
| record_format | dspace |
| spelling | KOHA-OAI-TEST:5439502020-12-19T17:20:33ZTHE MODERATING AND MEDIATING EFFECTS OF RELIGIOSITY AND RECOVERY SATISFACTION ON THE RELATIONSHIP BETWEEN JUSTICE BASED SERVICE RECOVERY AND BRAND EVANGELISM / Muhammad Hafiz Abd. Rashid @ Abd. Aziz, 1981- Fauziah Sh. Ahmad, 1967- International Business School Kuala Lumpur : Universiti Teknologi Malaysia, 2017engThesis (Ph.D) - Universiti Teknologi Malaysia, 2017Includes bibliographical referencesPSZKLLConsumer satisfactionCustomer services |
| spellingShingle | Consumer satisfaction Customer services Muhammad Hafiz Abd. Rashid @ Abd. Aziz, 1981- Fauziah Sh. Ahmad, 1967- International Business School THE MODERATING AND MEDIATING EFFECTS OF RELIGIOSITY AND RECOVERY SATISFACTION ON THE RELATIONSHIP BETWEEN JUSTICE BASED SERVICE RECOVERY AND BRAND EVANGELISM / |
| title | THE MODERATING AND MEDIATING EFFECTS OF RELIGIOSITY AND RECOVERY SATISFACTION ON THE RELATIONSHIP BETWEEN JUSTICE BASED SERVICE RECOVERY AND BRAND EVANGELISM / |
| title_full | THE MODERATING AND MEDIATING EFFECTS OF RELIGIOSITY AND RECOVERY SATISFACTION ON THE RELATIONSHIP BETWEEN JUSTICE BASED SERVICE RECOVERY AND BRAND EVANGELISM / |
| title_fullStr | THE MODERATING AND MEDIATING EFFECTS OF RELIGIOSITY AND RECOVERY SATISFACTION ON THE RELATIONSHIP BETWEEN JUSTICE BASED SERVICE RECOVERY AND BRAND EVANGELISM / |
| title_full_unstemmed | THE MODERATING AND MEDIATING EFFECTS OF RELIGIOSITY AND RECOVERY SATISFACTION ON THE RELATIONSHIP BETWEEN JUSTICE BASED SERVICE RECOVERY AND BRAND EVANGELISM / |
| title_short | THE MODERATING AND MEDIATING EFFECTS OF RELIGIOSITY AND RECOVERY SATISFACTION ON THE RELATIONSHIP BETWEEN JUSTICE BASED SERVICE RECOVERY AND BRAND EVANGELISM / |
| title_sort | moderating and mediating effects of religiosity and recovery satisfaction on the relationship between justice based service recovery and brand evangelism |
| topic | Consumer satisfaction Customer services |
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