THE MODERATING AND MEDIATING EFFECTS OF RELIGIOSITY AND RECOVERY SATISFACTION ON THE RELATIONSHIP BETWEEN JUSTICE BASED SERVICE RECOVERY AND BRAND EVANGELISM /

Thesis (Ph.D) - Universiti Teknologi Malaysia, 2017

Bibliographic Details
Main Authors:	Muhammad Hafiz Abd. Rashid @ Abd. Aziz, 1981-, Fauziah Sh. Ahmad, 1967-, International Business School
Format:
Language:	eng
Published:	Kuala Lumpur : Universiti Teknologi Malaysia, 2017
Subjects:	Consumer satisfaction Customer services

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