The relationship between service quality and customer satisfacton: a case study at International Student Centre (ISC), UTM /
Project Paper (Sarjana Muda Pengurusan (Teknologi)) - Universiti Teknologi Malaysia, 2018
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Format: | |
Language: | eng |
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Johor Bahru, Johor : Universiti Teknologi Malaysia,
2018
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author | Mohamad Shamil Fakhrie Radzuan, 1995- , author 612198 |
author_facet | Mohamad Shamil Fakhrie Radzuan, 1995- , author 612198 |
author_sort | Mohamad Shamil Fakhrie Radzuan, 1995- , author 612198 |
collection | OCEAN |
description | Project Paper (Sarjana Muda Pengurusan (Teknologi)) - Universiti Teknologi Malaysia, 2018 |
first_indexed | 2024-03-05T15:42:52Z |
format | |
id | KOHA-OAI-TEST:543966 |
institution | Universiti Teknologi Malaysia - OCEAN |
language | eng |
last_indexed | 2024-03-05T15:42:52Z |
publishDate | 2018 |
publisher | Johor Bahru, Johor : Universiti Teknologi Malaysia, |
record_format | dspace |
spelling | KOHA-OAI-TEST:5439662021-12-28T05:03:40ZThe relationship between service quality and customer satisfacton: a case study at International Student Centre (ISC), UTM / Mohamad Shamil Fakhrie Radzuan, 1995- , author 612198 Johor Bahru, Johor : Universiti Teknologi Malaysia,2018engProject Paper (Sarjana Muda Pengurusan (Teknologi)) - Universiti Teknologi Malaysia, 2018PSZJBLCustomer servicesUniversities and colleges |
spellingShingle | Customer services Universities and colleges Mohamad Shamil Fakhrie Radzuan, 1995- , author 612198 The relationship between service quality and customer satisfacton: a case study at International Student Centre (ISC), UTM / |
title | The relationship between service quality and customer satisfacton: a case study at International Student Centre (ISC), UTM / |
title_full | The relationship between service quality and customer satisfacton: a case study at International Student Centre (ISC), UTM / |
title_fullStr | The relationship between service quality and customer satisfacton: a case study at International Student Centre (ISC), UTM / |
title_full_unstemmed | The relationship between service quality and customer satisfacton: a case study at International Student Centre (ISC), UTM / |
title_short | The relationship between service quality and customer satisfacton: a case study at International Student Centre (ISC), UTM / |
title_sort | relationship between service quality and customer satisfacton a case study at international student centre isc utm |
topic | Customer services Universities and colleges |
work_keys_str_mv | AT mohamadshamilfakhrieradzuan1995author612198 therelationshipbetweenservicequalityandcustomersatisfactonacasestudyatinternationalstudentcentreiscutm AT mohamadshamilfakhrieradzuan1995author612198 relationshipbetweenservicequalityandcustomersatisfactonacasestudyatinternationalstudentcentreiscutm |