UP YOUR SERVICE! INSIGHTS : True Stories of Winners & Losers in the Quest for superior service /
PSZJBL
| Hlavní autor: | |
|---|---|
| Médium: | |
| Jazyk: | eng |
| Vydáno: |
Singapore : Ron Kaufman,
2005
|
| Témata: |
| _version_ | 1826466488819646464 |
|---|---|
| author | Kaufman, Ron, author |
| author_facet | Kaufman, Ron, author |
| author_sort | Kaufman, Ron, author |
| collection | OCEAN |
| description | PSZJBL |
| first_indexed | 2024-03-05T15:49:37Z |
| format | |
| id | KOHA-OAI-TEST:546191 |
| institution | Universiti Teknologi Malaysia - OCEAN |
| language | eng |
| last_indexed | 2024-03-05T15:49:37Z |
| publishDate | 2005 |
| publisher | Singapore : Ron Kaufman, |
| record_format | dspace |
| spelling | KOHA-OAI-TEST:5461912020-12-19T17:20:38ZUP YOUR SERVICE! INSIGHTS : True Stories of Winners & Losers in the Quest for superior service / Kaufman, Ron, author Singapore : Ron Kaufman, 2005♭2002engPSZJBLCustomer servicesConsumer satisfactionURN:ISBN:9789810529581 |
| spellingShingle | Customer services Consumer satisfaction Kaufman, Ron, author UP YOUR SERVICE! INSIGHTS : True Stories of Winners & Losers in the Quest for superior service / |
| title | UP YOUR SERVICE! INSIGHTS : True Stories of Winners & Losers in the Quest for superior service / |
| title_full | UP YOUR SERVICE! INSIGHTS : True Stories of Winners & Losers in the Quest for superior service / |
| title_fullStr | UP YOUR SERVICE! INSIGHTS : True Stories of Winners & Losers in the Quest for superior service / |
| title_full_unstemmed | UP YOUR SERVICE! INSIGHTS : True Stories of Winners & Losers in the Quest for superior service / |
| title_short | UP YOUR SERVICE! INSIGHTS : True Stories of Winners & Losers in the Quest for superior service / |
| title_sort | up your service insights true stories of winners losers in the quest for superior service |
| topic | Customer services Consumer satisfaction |
| work_keys_str_mv | AT kaufmanronauthor upyourserviceinsightstruestoriesofwinnerslosersinthequestforsuperiorservice |