UP YOUR SERVICE! INSIGHTS : True Stories of Winners & Losers in the Quest for superior service /

UP YOUR SERVICE! INSIGHTS : True Stories of Winners & Losers in the Quest for superior service /

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Бібліографічні деталі
Автор:	Kaufman, Ron, author
Формат:
Мова:	eng
Опубліковано:	Singapore : Ron Kaufman, 2005
Предмети:	Customer services Consumer satisfaction

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