The Kaizen strategies for customer care : how to create a powerful customer-care program and make it work /
Includes bibliographical and references
| Main Author: | |
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| Format: | |
| Language: | eng |
| Published: |
London : Pitman Pub.,
1995
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| Subjects: |
| _version_ | 1826466641934811136 |
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| author | Wellington, Patricia. |
| author_facet | Wellington, Patricia. |
| author_sort | Wellington, Patricia. |
| collection | OCEAN |
| description | Includes bibliographical and references |
| first_indexed | 2024-03-05T15:51:51Z |
| format | |
| id | KOHA-OAI-TEST:546933 |
| institution | Universiti Teknologi Malaysia - OCEAN |
| language | eng |
| last_indexed | 2024-03-05T15:51:51Z |
| publishDate | 1995 |
| publisher | London : Pitman Pub., |
| record_format | dspace |
| spelling | KOHA-OAI-TEST:5469332020-12-19T17:20:40ZThe Kaizen strategies for customer care : how to create a powerful customer-care program and make it work / Wellington, Patricia. London : Pitman Pub.,1995engIncludes bibliographical and referencesPSZKLLCustomer relationsCustomer servicesURN:ISBN:9780273614722 |
| spellingShingle | Customer relations Customer services Wellington, Patricia. The Kaizen strategies for customer care : how to create a powerful customer-care program and make it work / |
| title | The Kaizen strategies for customer care : how to create a powerful customer-care program and make it work / |
| title_full | The Kaizen strategies for customer care : how to create a powerful customer-care program and make it work / |
| title_fullStr | The Kaizen strategies for customer care : how to create a powerful customer-care program and make it work / |
| title_full_unstemmed | The Kaizen strategies for customer care : how to create a powerful customer-care program and make it work / |
| title_short | The Kaizen strategies for customer care : how to create a powerful customer-care program and make it work / |
| title_sort | kaizen strategies for customer care how to create a powerful customer care program and make it work |
| topic | Customer relations Customer services |
| work_keys_str_mv | AT wellingtonpatricia thekaizenstrategiesforcustomercarehowtocreateapowerfulcustomercareprogramandmakeitwork AT wellingtonpatricia kaizenstrategiesforcustomercarehowtocreateapowerfulcustomercareprogramandmakeitwork |