You will be satisfied : Ford Motor's top salesman shows you how to turn happy customers into fanatical loyalists and leave your competitors in the dust-- /

You will be satisfied : Ford Motor's top salesman shows you how to turn happy customers into fanatical loyalists and leave your competitors in the dust-- /

Includes bibliographical and references

Bibliographic Details
Main Authors:	615208 Tasca, Bob, Caldwell, Peter
Format:
Language:	eng
Published:	New York, NY : HarperBusiness, c199
Subjects:	Consumer satisfaction. Success in business.

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