Effect of retail service quality on switching intentions among hypermarket customers /

Effect of retail service quality on switching intentions among hypermarket customers /

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Thesis (Ph.D (Pengurusan)) - Universiti Teknologi Malaysia, 2019

Bibliographic Details
Main Authors: Samrena Jabeen, 1966-, author 619729, Khalil Md. Nor, supervisor 227371, Abu Bakar Hamid, supervisor 260064, Sekolah Perniagaan Antarabangsa Azman Hashim 617120
Format:
Language:eng
Published: Johor Bahru, Johor : Universiti Teknologi Malaysia, 2019
Subjects:
Retail trade
Consumer satisfaction
Description
Summary:Thesis (Ph.D (Pengurusan)) - Universiti Teknologi Malaysia, 2019

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