Effect of retail service quality on switching intentions among hypermarket customers /
Thesis (Ph.D (Pengurusan)) - Universiti Teknologi Malaysia, 2019
| Main Authors: | , , , |
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| Format: | |
| Language: | eng |
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Johor Bahru, Johor : Universiti Teknologi Malaysia,
2019
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| Subjects: |
| _version_ | 1796759990379216896 |
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| author | Samrena Jabeen, 1966-, author 619729 Khalil Md. Nor, supervisor 227371 Abu Bakar Hamid, supervisor 260064 Sekolah Perniagaan Antarabangsa Azman Hashim 617120 |
| author_facet | Samrena Jabeen, 1966-, author 619729 Khalil Md. Nor, supervisor 227371 Abu Bakar Hamid, supervisor 260064 Sekolah Perniagaan Antarabangsa Azman Hashim 617120 |
| author_sort | Samrena Jabeen, 1966-, author 619729 |
| collection | OCEAN |
| description | Thesis (Ph.D (Pengurusan)) - Universiti Teknologi Malaysia, 2019 |
| first_indexed | 2024-03-05T16:05:10Z |
| format | |
| id | KOHA-OAI-TEST:551345 |
| institution | Universiti Teknologi Malaysia - OCEAN |
| language | eng |
| last_indexed | 2024-03-05T16:05:10Z |
| publishDate | 2019 |
| publisher | Johor Bahru, Johor : Universiti Teknologi Malaysia, |
| record_format | dspace |
| spelling | KOHA-OAI-TEST:5513452021-10-02T14:54:47ZEffect of retail service quality on switching intentions among hypermarket customers / Samrena Jabeen, 1966-, author 619729 Khalil Md. Nor, supervisor 227371 Abu Bakar Hamid, supervisor 260064 Sekolah Perniagaan Antarabangsa Azman Hashim 617120 Johor Bahru, Johor : Universiti Teknologi Malaysia,2019engThesis (Ph.D (Pengurusan)) - Universiti Teknologi Malaysia, 2019Bibliography: p. 205-267.SPSLRetail tradeConsumer satisfaction |
| spellingShingle | Retail trade Consumer satisfaction Samrena Jabeen, 1966-, author 619729 Khalil Md. Nor, supervisor 227371 Abu Bakar Hamid, supervisor 260064 Sekolah Perniagaan Antarabangsa Azman Hashim 617120 Effect of retail service quality on switching intentions among hypermarket customers / |
| title | Effect of retail service quality on switching intentions among hypermarket customers / |
| title_full | Effect of retail service quality on switching intentions among hypermarket customers / |
| title_fullStr | Effect of retail service quality on switching intentions among hypermarket customers / |
| title_full_unstemmed | Effect of retail service quality on switching intentions among hypermarket customers / |
| title_short | Effect of retail service quality on switching intentions among hypermarket customers / |
| title_sort | effect of retail service quality on switching intentions among hypermarket customers |
| topic | Retail trade Consumer satisfaction |
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