Effect of retail service quality on switching intentions among hypermarket customers /

Effect of retail service quality on switching intentions among hypermarket customers /

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Thesis (Ph.D (Pengurusan)) - Universiti Teknologi Malaysia, 2019

Bibliographic Details
Main Authors:	Samrena Jabeen, 1966-, author 619729, Khalil Md. Nor, supervisor 227371, Abu Bakar Hamid, supervisor 260064, Sekolah Perniagaan Antarabangsa Azman Hashim 617120
Format:
Language:	eng
Published:	Johor Bahru, Johor : Universiti Teknologi Malaysia, 2019
Subjects:	Retail trade Consumer satisfaction

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