Service management : operations, strategy, information technology /

Service management : operations, strategy, information technology /

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Includes bibliographical and references

书目详细资料
Main Authors:	Fitzsimmons, James A. author, Fitzsimmons, Mona J. author, Bordoloi, Sanjeev K. author
格式:
语言:	eng
出版:	New York : McGraw-Hill, 2019
主题:	Service industries

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