Antecedents of customer retention in Malaysian retail stores /
Thesis (Ph.D (Pengurusan)) - Universiti Teknologi Malaysia, 2019
Main Authors: | , , |
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Format: | |
Language: | eng |
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Johor Bahru, Johor : Universiti Teknologi Malaysia,
2019
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_version_ | 1796760539558313984 |
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author | Sayyedeh Parisa Saeidi, 1976-, author Amran Md. Rasli, supervisor Sekolah Perniagaan Antarabangsa Azman Hashim |
author_facet | Sayyedeh Parisa Saeidi, 1976-, author Amran Md. Rasli, supervisor Sekolah Perniagaan Antarabangsa Azman Hashim |
author_sort | Sayyedeh Parisa Saeidi, 1976-, author |
collection | OCEAN |
description | Thesis (Ph.D (Pengurusan)) - Universiti Teknologi Malaysia, 2019 |
first_indexed | 2024-03-05T16:13:17Z |
format | |
id | KOHA-OAI-TEST:554002 |
institution | Universiti Teknologi Malaysia - OCEAN |
language | eng |
last_indexed | 2024-03-05T16:13:17Z |
publishDate | 2019 |
publisher | Johor Bahru, Johor : Universiti Teknologi Malaysia, |
record_format | dspace |
spelling | KOHA-OAI-TEST:5540022020-12-19T17:20:56ZAntecedents of customer retention in Malaysian retail stores / Sayyedeh Parisa Saeidi, 1976-, author Amran Md. Rasli, supervisor Sekolah Perniagaan Antarabangsa Azman Hashim Johor Bahru, Johor : Universiti Teknologi Malaysia,2019engThesis (Ph.D (Pengurusan)) - Universiti Teknologi Malaysia, 2019Includes bibliographical references : p. 175-240PSZJBLCustomer loyaltyConsumer behaviorStores, RetailSelling |
spellingShingle | Customer loyalty Consumer behavior Stores, Retail Selling Sayyedeh Parisa Saeidi, 1976-, author Amran Md. Rasli, supervisor Sekolah Perniagaan Antarabangsa Azman Hashim Antecedents of customer retention in Malaysian retail stores / |
title | Antecedents of customer retention in Malaysian retail stores / |
title_full | Antecedents of customer retention in Malaysian retail stores / |
title_fullStr | Antecedents of customer retention in Malaysian retail stores / |
title_full_unstemmed | Antecedents of customer retention in Malaysian retail stores / |
title_short | Antecedents of customer retention in Malaysian retail stores / |
title_sort | antecedents of customer retention in malaysian retail stores |
topic | Customer loyalty Consumer behavior Stores, Retail Selling |
work_keys_str_mv | AT sayyedehparisasaeidi1976author antecedentsofcustomerretentioninmalaysianretailstores AT amranmdraslisupervisor antecedentsofcustomerretentioninmalaysianretailstores AT sekolahperniagaanantarabangsaazmanhashim antecedentsofcustomerretentioninmalaysianretailstores |