Antecedents of customer retention in Malaysian retail stores /

Thesis (Ph.D (Pengurusan)) - Universiti Teknologi Malaysia, 2019

Bibliographic Details
Main Authors: Sayyedeh Parisa Saeidi, 1976-, author, Amran Md. Rasli, supervisor, Sekolah Perniagaan Antarabangsa Azman Hashim
Format:
Language:eng
Published: Johor Bahru, Johor : Universiti Teknologi Malaysia, 2019
Subjects:
_version_ 1796760539558313984
author Sayyedeh Parisa Saeidi, 1976-, author
Amran Md. Rasli, supervisor
Sekolah Perniagaan Antarabangsa Azman Hashim
author_facet Sayyedeh Parisa Saeidi, 1976-, author
Amran Md. Rasli, supervisor
Sekolah Perniagaan Antarabangsa Azman Hashim
author_sort Sayyedeh Parisa Saeidi, 1976-, author
collection OCEAN
description Thesis (Ph.D (Pengurusan)) - Universiti Teknologi Malaysia, 2019
first_indexed 2024-03-05T16:13:17Z
format
id KOHA-OAI-TEST:554002
institution Universiti Teknologi Malaysia - OCEAN
language eng
last_indexed 2024-03-05T16:13:17Z
publishDate 2019
publisher Johor Bahru, Johor : Universiti Teknologi Malaysia,
record_format dspace
spelling KOHA-OAI-TEST:5540022020-12-19T17:20:56ZAntecedents of customer retention in Malaysian retail stores / Sayyedeh Parisa Saeidi, 1976-, author Amran Md. Rasli, supervisor Sekolah Perniagaan Antarabangsa Azman Hashim Johor Bahru, Johor : Universiti Teknologi Malaysia,2019engThesis (Ph.D (Pengurusan)) - Universiti Teknologi Malaysia, 2019Includes bibliographical references : p. 175-240PSZJBLCustomer loyaltyConsumer behaviorStores, RetailSelling
spellingShingle Customer loyalty
Consumer behavior
Stores, Retail
Selling
Sayyedeh Parisa Saeidi, 1976-, author
Amran Md. Rasli, supervisor
Sekolah Perniagaan Antarabangsa Azman Hashim
Antecedents of customer retention in Malaysian retail stores /
title Antecedents of customer retention in Malaysian retail stores /
title_full Antecedents of customer retention in Malaysian retail stores /
title_fullStr Antecedents of customer retention in Malaysian retail stores /
title_full_unstemmed Antecedents of customer retention in Malaysian retail stores /
title_short Antecedents of customer retention in Malaysian retail stores /
title_sort antecedents of customer retention in malaysian retail stores
topic Customer loyalty
Consumer behavior
Stores, Retail
Selling
work_keys_str_mv AT sayyedehparisasaeidi1976author antecedentsofcustomerretentioninmalaysianretailstores
AT amranmdraslisupervisor antecedentsofcustomerretentioninmalaysianretailstores
AT sekolahperniagaanantarabangsaazmanhashim antecedentsofcustomerretentioninmalaysianretailstores