RELATIONSHIP OF SERVICE QUALITY AND HOSPITAL ACCREDITATION ON PATIENT'S SATISFACTION AND LOYALTY /
Thesis (Ph.D)-Universiti Teknologi Malaysia, 2018
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| Language: | eng |
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Kuala Lumpur : Universiti Teknologi Malaysia ,
2018
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| _version_ | 1826468316288385024 |
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| author | Mohammad Azimian, Habibah Norehan, supervisor Razak Faculty of Technology and Informatics (UTM) |
| author_facet | Mohammad Azimian, Habibah Norehan, supervisor Razak Faculty of Technology and Informatics (UTM) |
| author_sort | Mohammad Azimian, |
| collection | OCEAN |
| description | Thesis (Ph.D)-Universiti Teknologi Malaysia, 2018 |
| first_indexed | 2024-03-05T16:16:41Z |
| format | |
| id | KOHA-OAI-TEST:555107 |
| institution | Universiti Teknologi Malaysia - OCEAN |
| language | eng |
| last_indexed | 2024-03-05T16:16:41Z |
| publishDate | 2018 |
| publisher | Kuala Lumpur : Universiti Teknologi Malaysia , |
| record_format | dspace |
| spelling | KOHA-OAI-TEST:5551072021-04-08T08:54:37ZRELATIONSHIP OF SERVICE QUALITY AND HOSPITAL ACCREDITATION ON PATIENT'S SATISFACTION AND LOYALTY / Mohammad Azimian, Habibah Norehan, supervisor Razak Faculty of Technology and Informatics (UTM) Kuala Lumpur : Universiti Teknologi Malaysia ,2018engThesis (Ph.D)-Universiti Teknologi Malaysia, 2018Includes bibliographical and referencesPSZKLLCustomer servicesCustomer relations |
| spellingShingle | Customer services Customer relations Mohammad Azimian, Habibah Norehan, supervisor Razak Faculty of Technology and Informatics (UTM) RELATIONSHIP OF SERVICE QUALITY AND HOSPITAL ACCREDITATION ON PATIENT'S SATISFACTION AND LOYALTY / |
| title | RELATIONSHIP OF SERVICE QUALITY AND HOSPITAL ACCREDITATION ON PATIENT'S SATISFACTION AND LOYALTY / |
| title_full | RELATIONSHIP OF SERVICE QUALITY AND HOSPITAL ACCREDITATION ON PATIENT'S SATISFACTION AND LOYALTY / |
| title_fullStr | RELATIONSHIP OF SERVICE QUALITY AND HOSPITAL ACCREDITATION ON PATIENT'S SATISFACTION AND LOYALTY / |
| title_full_unstemmed | RELATIONSHIP OF SERVICE QUALITY AND HOSPITAL ACCREDITATION ON PATIENT'S SATISFACTION AND LOYALTY / |
| title_short | RELATIONSHIP OF SERVICE QUALITY AND HOSPITAL ACCREDITATION ON PATIENT'S SATISFACTION AND LOYALTY / |
| title_sort | relationship of service quality and hospital accreditation on patient s satisfaction and loyalty |
| topic | Customer services Customer relations |
| work_keys_str_mv | AT mohammadazimian relationshipofservicequalityandhospitalaccreditationonpatientssatisfactionandloyalty AT habibahnorehansupervisor relationshipofservicequalityandhospitalaccreditationonpatientssatisfactionandloyalty AT razakfacultyoftechnologyandinformaticsutm relationshipofservicequalityandhospitalaccreditationonpatientssatisfactionandloyalty |