The mediating role of customer lifetime value on customer relationship management and business performance /
Thesis (Ph.D (Pengurusan)) - Universiti Teknologi Malaysia, 2018
| Main Authors: | , , |
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| Format: | |
| Language: | eng |
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Johor Bahru, Johor : Universiti Teknologi Malaysia,
2018
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| Subjects: |
| _version_ | 1796761173139390464 |
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| author | Setareh Feiz, 1984-, author 626481 Zainab Khalifah, supervisor 604248 Sekolah Perniagaan Antarabangsa Azman Hashim 617120 |
| author_facet | Setareh Feiz, 1984-, author 626481 Zainab Khalifah, supervisor 604248 Sekolah Perniagaan Antarabangsa Azman Hashim 617120 |
| author_sort | Setareh Feiz, 1984-, author 626481 |
| collection | OCEAN |
| description | Thesis (Ph.D (Pengurusan)) - Universiti Teknologi Malaysia, 2018 |
| first_indexed | 2024-03-05T16:22:21Z |
| format | |
| id | KOHA-OAI-TEST:556993 |
| institution | Universiti Teknologi Malaysia - OCEAN |
| language | eng |
| last_indexed | 2024-03-05T16:22:21Z |
| publishDate | 2018 |
| publisher | Johor Bahru, Johor : Universiti Teknologi Malaysia, |
| record_format | dspace |
| spelling | KOHA-OAI-TEST:5569932021-10-02T15:15:41ZThe mediating role of customer lifetime value on customer relationship management and business performance / Setareh Feiz, 1984-, author 626481 Zainab Khalifah, supervisor 604248 Sekolah Perniagaan Antarabangsa Azman Hashim 617120 Johor Bahru, Johor : Universiti Teknologi Malaysia,2018engThesis (Ph.D (Pengurusan)) - Universiti Teknologi Malaysia, 2018Bibliography: p. 121-144.PRZSLConsumer satisfactionCustomer relations |
| spellingShingle | Consumer satisfaction Customer relations Setareh Feiz, 1984-, author 626481 Zainab Khalifah, supervisor 604248 Sekolah Perniagaan Antarabangsa Azman Hashim 617120 The mediating role of customer lifetime value on customer relationship management and business performance / |
| title | The mediating role of customer lifetime value on customer relationship management and business performance / |
| title_full | The mediating role of customer lifetime value on customer relationship management and business performance / |
| title_fullStr | The mediating role of customer lifetime value on customer relationship management and business performance / |
| title_full_unstemmed | The mediating role of customer lifetime value on customer relationship management and business performance / |
| title_short | The mediating role of customer lifetime value on customer relationship management and business performance / |
| title_sort | mediating role of customer lifetime value on customer relationship management and business performance |
| topic | Consumer satisfaction Customer relations |
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