Summary: | Management is organized around the traditional management functions of planning, leading, organizing, and controlling; a framework that effectively captures the essence of the manager's job. In Part 1, the reader is introduced to the field of management, to the development of theory, and to the external environment of management and its impact on managers. The five chapters of Part 2 discuss planning and decision making in organizations. The chapters in this section deal with such topics as organizational goals, strategic planning, development and implementation of plans, and managerial decision making. The final chapter in this part introduces the major quantitative techniques used in making managerial decisions. Part 3 focuses on the organizing process and includes chapters on the structure of organizations, staffing and conflict in organizations, organizational design processes, and organizational change and development. Part 4, Leading, contains chapters on motivation, leadership, groups and group processes, and communication in organizations. The controlling function is dealt with in Part 5, which includes chapters on the nature of organizational control, control techniques and methods, and organizational effectiveness, performance, and productivity. Part 6, which deals with management in special contexts, concludes the book. Because a discussion of operations, personnel, small business, and international management does not always blend into a comprehensive survey of the field, I have included them in a separate part in order to highlight their importance and so they can provide a forum for an in-depth study.
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