APA aipamena

Lafrenir̈e, D. (2020). Delivering fantastic customer experience: How to turn customer satisfaction into customer relationships. New York : Routledge.

Chicago Style aipamena

Lafrenir̈e, Daniel. Delivering Fantastic Customer Experience: How to Turn Customer Satisfaction into Customer Relationships. New York : Routledge, 2020.

MLA aipamena

Lafrenir̈e, Daniel. Delivering Fantastic Customer Experience: How to Turn Customer Satisfaction into Customer Relationships. New York : Routledge, 2020.