Customer Relationship Management /
All managers, whether brand-new to their positions or well established in the corporate hierarchy, can use a little brushing-up now and then. The skills-based Briefcase Books Series is filled with ideas and strategies to help managers become more capable, efficient, effective, and valuable to their...
Main Authors: | Anderson, Kristin, 1962-, author 616724, Kerr, Carol, author 635460 |
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Format: | text |
Language: | eng |
Published: |
New York : McGraw-Hill,
c200
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Subjects: |
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