QUALITY SERVICE : How America's top companies are competing in the customer service revolution...and how you can too. /

QUALITY SERVICE : How America's top companies are competing in the customer service revolution...and how you can too. /

Includes index

Bibliographic Details
Main Author:	Denton, D. Keith, author 307284
Format:	text
Language:	eng
Published:	Kuala Lumpur : S. Abdul Majeed & Co, 1994
Subjects:	Customer services

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