CUSTOMER SERVICE REINVENTED: Language Of The Soul /

CUSTOMER SERVICE REINVENTED: Language Of The Soul /

Includes bibliographical and references

Bibliografiska uppgifter
Huvudupphovsman:	Siti Hawa Mohd, 1954-, author
Materialtyp:
Språk:	eng
Publicerad:	Selangor: Siti Hawa Mohd Munji, 2020
Ämnen:	Customer services Customer relations

Liknande verk

The customer service pocketbook /
av: 423401 Newby, Tony, et al.
Publicerad: (1995)

40 activities for improving customer service /
av: 231859 Linton, Ian
Publicerad: (1996)

Great customer connections : simple psychological techniques that guarantee exceptional service /
av: 208186 Gallagher, Richard S.
Publicerad: (2006)

Inspired customer service : strategies for service quality /
av: 204979 Clutterbuck, David, et al.
Publicerad: (1993)

The customer challenge : the inside story of a remarkable transformation in customer service /
av: 457960 Johnson, Tom
Publicerad: (1997)

Customer service : a practical approach /
av: 435962 Harris, Elaine K.
Publicerad: (1996)

The customer rules : the 39 essential rules for delivering sensational service /
av: Cockerell, Lee, author
Publicerad: (2013)

The Hidden Power of Your Customers : Four Keys to Growing Your Business Through Existing Customers /
av: Carroll, Becky, 1966- author 530052, et al.
Publicerad: (2011)

Delivering customer service : how to win a competitive edge through managing customer relationships successfully /
av: Payne, Shelia
Publicerad: (1997)

The relationship between service quality, customer satisfaction and customer loyalty towards KTMB (Commuter) / Norshafina Abdullah
av: Abdullah, Norshafina
Publicerad: (2007)

Practical Handbook of CUSTOMER SERVICE OPERATIONS Translating Excellence Into Action
av: Blanding, Warren
Publicerad: (1989)

WOOING CUSTOMERS BACK : How to give great service and increase your own success /
av: 259898 Holmes, Mark author
Publicerad: (1996)

Customer service training 101 /
av: Evenson, Renee, 1951-
Publicerad: (2011)

Up your service : strategies and action steps to delight your customers now /
av: 268192 Kaufman, Ron
Publicerad: (2000)

Building Customer Loyalty /
av: Linton, Ian, author
Publicerad: (1994)

The influence of service delivery failures, service recovery and perceived values on customer behavioural intentions in Malay restaurants / Zulhan Othman
av: Othman, Zulhan
Publicerad: (2015)

Customer relationship management for enhancing the customer satisfaction and customer loyalty in Iran Shahrvand stores /
av: Raha Khalafinezhad, et al.
Publicerad: (2013)

Measuring customer service effectiveness /
av: Cook, Sarah, 1955-
Publicerad: (2004)

The customer service solution : managing emotions, trust, and control to win your customer's business /
av: Dasu, Sriram, et al.
Publicerad: ([201)

Practical Customer Success Management : A Best Practice Framework for Rapid Generation of Customer Success /
av: Adams, Richard, 1967- author
Publicerad: (2020)

SUPER SERVICE : Seven Keys to Delivering Great Customer Service Even When You Don't Feel Llike It, Even When They Don't Deserve It /
av: Gee, Val, et al.
Publicerad: (1999)

The 10 Golden Rules of Customer Service : & the Story of the $6,000 Egg /
av: Duncan, Todd, author, et al.
Publicerad: (2019)

Customer relationship management implementation in Iran automobile industry /
av: Kamyar Kavosh, 1977-, et al.
Publicerad: (2011)

Influence of employee capability and relational process on service quality and customer outcomes in customer relationship management
av: Ramli, Suriana
Publicerad: (2017)

Quality customer service : how to win with the customer /
av: 346261 Martin, William B.
Publicerad: (2001)

Using information to develop a culture of customer centricity : customer centricity, analytics, and information utilization /
av: 350577 Loshin, David, et al.
Publicerad: (2013)

Customer relationship management implementation in Iran automobile industry [electronic resource] /
av: Kamyar Kavosh, 1977-
Publicerad: (2011)

Customers’ emotional reactions as significant predictors towards excellent customer service experiences / Anizah Zainuddin and Shereen Noranee
av: Zainuddin, Anizah, et al.
Publicerad: (2017)

Investigating customer relationship management and service quality in higher education in Malaysia case study : School of Graduate Studies, Universiti Teknologi Malaysia /
av: 449390 Wiwied Virgiyanti
Publicerad: (2007)

The Kaizen strategies for customer care : how to create a powerful customer-care program and make it work /
av: Wellington, Patricia.
Publicerad: (1995)

Best practices in customer service /
av: Zemke, Ron, et al.
Publicerad: (1998)

A study on the effectiveness of the advertising media used by Maybank for its financing services towards customer awareness in 2008 / Ida Aziaty Ramli
av: Ramli, Ida Aziaty
Publicerad: (2008)

Improving your customer relations [kasetvideo]
Publicerad: (1992)

SERVICE QUALITY PERSPECTIVE : THE CUSTOMERS' VIEWPOINT /
av: Ahmad Jusoh, editor, et al.
Publicerad: (2017)

Customer winback : how to recapture lost customers and keep them loyal /
av: 341711 Griffin, Jill, et al.
Publicerad: (2001)

Customer satisfaction at Bank Rakyat customer service: case study on Bank Rakyat head quarters / Siti Shahayu Mohd Rafdzi
av: Mohd Rafdzi, Siti Shahayu
Publicerad: (2015)

101 ways to really satisfy your customers /
av: Griffiths, Andrew, 1966-
Publicerad: (2002)

Investigating customer relationship management and service quality in higher education in Malaysia [electronic resource] case study : School of Graduate Studies, Universiti Teknologi Malaysia /
av: 449390 Wiwied Virgiyanti
Publicerad: (2007)

What the customer wants : just ask / [kasetvideo]
Publicerad: (1997)

WHAT CUSTOMERS CRAVE : HOW TO CREATE RELEVANT AND MEMORABLE EXPERIENCES AT EVERY TOUCHPOINT /
av: Webb, Nicholas J., 1958-, author
Publicerad: (2017)