Improve : The Next Generation of Continuous Improvement for Knowledge Work /

Improve: The Next Generation of Continuous Improvement for Knowledge Work presents lean thinking for professionals, those who Peter Drucker called knowledge workers. It translates the brilliant insights from Toyota’s factory floor to the desktops of engineers, marketers, attorneys, accountants, doct...

Full description

Bibliographic Details
Main Authors: Ellis, George, author 409369, ScienceDirect (Online service) 7722
Format: software, multimedia
Language:eng
Published: Kidlington : Butterworth-Heinemann, 2020
Subjects:
Online Access:https://www.sciencedirect.com/science/book/9780128095195
_version_ 1796765176450514944
author Ellis, George, author 409369
ScienceDirect (Online service) 7722
author_facet Ellis, George, author 409369
ScienceDirect (Online service) 7722
author_sort Ellis, George, author 409369
collection OCEAN
description Improve: The Next Generation of Continuous Improvement for Knowledge Work presents lean thinking for professionals, those who Peter Drucker called knowledge workers. It translates the brilliant insights from Toyota’s factory floor to the desktops of engineers, marketers, attorneys, accountants, doctors, managers, and all those who "think for a living." The Toyota Production System (TPS) was born a century ago to an almost unknown car maker who today is credited with starting the third wave of the Industrial Revolution. TPS principles, better known as lean thinking or continuous improvement, are simple: increase customer value, cut hidden waste, experiment to learn, and respect others. As simple as they are, they are difficult to apply to the professions, probably because of the misconception that knowledge work is wholly non-repetitive. But much of our everyday work does repeat, and in great volume: approvals, problem-solving, project management, hiring, and prioritization are places where huge waste hides. Eliminate waste and you delight customers and clients, increase financial performance, and grow professional job satisfaction, because less waste means more success and more time for expertise and creativity.
first_indexed 2024-03-05T17:20:32Z
format software, multimedia
id KOHA-OAI-TEST:606654
institution Universiti Teknologi Malaysia - OCEAN
language eng
last_indexed 2024-03-05T17:20:32Z
publishDate 2020
publisher Kidlington : Butterworth-Heinemann,
record_format dspace
spelling KOHA-OAI-TEST:6066542023-11-20T07:13:09ZImprove : The Next Generation of Continuous Improvement for Knowledge Work / Ellis, George, author 409369 ScienceDirect (Online service) 7722 software, multimedia Electronic books 631902 Kidlington : Butterworth-Heinemann,©20202020engImprove: The Next Generation of Continuous Improvement for Knowledge Work presents lean thinking for professionals, those who Peter Drucker called knowledge workers. It translates the brilliant insights from Toyota’s factory floor to the desktops of engineers, marketers, attorneys, accountants, doctors, managers, and all those who "think for a living." The Toyota Production System (TPS) was born a century ago to an almost unknown car maker who today is credited with starting the third wave of the Industrial Revolution. TPS principles, better known as lean thinking or continuous improvement, are simple: increase customer value, cut hidden waste, experiment to learn, and respect others. As simple as they are, they are difficult to apply to the professions, probably because of the misconception that knowledge work is wholly non-repetitive. But much of our everyday work does repeat, and in great volume: approvals, problem-solving, project management, hiring, and prioritization are places where huge waste hides. Eliminate waste and you delight customers and clients, increase financial performance, and grow professional job satisfaction, because less waste means more success and more time for expertise and creativity.Chapter 1. 30% of what you think is wrong -- Chapter 2. A brilliant insight -- Chapter 3. Creating value from knowledge work -- Chapter 4. The lean equation -- Chapter 5. DIMINISH: Recognizing the 8 Wastes of Knowledge Work -- Chapter 6. Simplify, engage, and experiment -- Chapter 7. Reduce Waste #1: Discord -- Chapter 8. Reduce Waste #2: Information Friction -- Chapter 9. Reduce Waste #3: More-is-Better Thinking -- Chapter 10. Reduce Waste #4: Inertia to Change -- Chapter 11. Reduce Waste #5: No-Win Contests -- Chapter 12. Reduce Waste #6: Inferior Problem Solving -- Chapter 13. Reduce Waste #7: Solution Blindness -- Chapter 14. Reduce Waste #8: Hidden Errors -- Chapter 15. Standardize workflow -- Chapter 16. Workflow improvement cycle -- Chapter 17. Workflow—Checklists and expert rule sets -- Chapter 18. Workflow—Problem Solve-Select -- Chapter 19. Workflow—Visual management for initiatives and projects -- Chapter 20. Workflow—Visual management with buffer -- Chapter 21. Workflow—Kanban and Kamishibai: Just-In-Time Rationalization -- Chapter 22. Workflow—Putting out “fires” -- Chapter 23. Workflow—Visualizing revenue gaps -- Chapter 24. Workflow—Leadership review of knowledge work.Improve: The Next Generation of Continuous Improvement for Knowledge Work presents lean thinking for professionals, those who Peter Drucker called knowledge workers. It translates the brilliant insights from Toyota’s factory floor to the desktops of engineers, marketers, attorneys, accountants, doctors, managers, and all those who "think for a living." The Toyota Production System (TPS) was born a century ago to an almost unknown car maker who today is credited with starting the third wave of the Industrial Revolution. TPS principles, better known as lean thinking or continuous improvement, are simple: increase customer value, cut hidden waste, experiment to learn, and respect others. As simple as they are, they are difficult to apply to the professions, probably because of the misconception that knowledge work is wholly non-repetitive. But much of our everyday work does repeat, and in great volume: approvals, problem-solving, project management, hiring, and prioritization are places where huge waste hides. Eliminate waste and you delight customers and clients, increase financial performance, and grow professional job satisfaction, because less waste means more success and more time for expertise and creativity.Intellectual capitalhttps://www.sciencedirect.com/science/book/9780128095195URN:ISBN:9780128095195Remote access restricted to users with a valid UTM ID via VPN.
spellingShingle Intellectual capital
Ellis, George, author 409369
ScienceDirect (Online service) 7722
Improve : The Next Generation of Continuous Improvement for Knowledge Work /
title Improve : The Next Generation of Continuous Improvement for Knowledge Work /
title_full Improve : The Next Generation of Continuous Improvement for Knowledge Work /
title_fullStr Improve : The Next Generation of Continuous Improvement for Knowledge Work /
title_full_unstemmed Improve : The Next Generation of Continuous Improvement for Knowledge Work /
title_short Improve : The Next Generation of Continuous Improvement for Knowledge Work /
title_sort improve the next generation of continuous improvement for knowledge work
topic Intellectual capital
url https://www.sciencedirect.com/science/book/9780128095195
work_keys_str_mv AT ellisgeorgeauthor409369 improvethenextgenerationofcontinuousimprovementforknowledgework
AT sciencedirectonlineservice7722 improvethenextgenerationofcontinuousimprovementforknowledgework