FACTORS AFFECTING EMPLOYEES' PERCEPTION OF CITIZEN RELATIONSHIP MANAGEMENT BENEFITS AND THE MODERATING ROLES OF INDIVIDUAL'S CULTURAL VALUES PERCEPTION /

FACTORS AFFECTING EMPLOYEES' PERCEPTION OF CITIZEN RELATIONSHIP MANAGEMENT BENEFITS AND THE MODERATING ROLES OF INDIVIDUAL'S CULTURAL VALUES PERCEPTION /

Bibliographic Details
Main Authors: Al Abri, Shafiq Darwish Mahil, 1980-, author, Suzilawati Kamarudin, supervisor 239117, Rosmini Omar, supervisor 538664, Sekolah Perniagaan Antarabangsa Azman Hashim 617120
Format: text
Language:eng
Published: Johor Bahru, Johor : Universiti Teknologi Malaysia, 2020
Subjects:
Public administration
Customer relations
Local government

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