QUALITY MANAGEMENT FOR ORGANIZATIONAL EXCELLENCE : Introduction to Total Quality /
"At one time in history, Great Britain was the world's leader in commerce and industry. Eventually, the United States emerged as a major friendly competitor. Then, following World War II, the United States took over as the undisputed world leader of commerce and industry. During these post...
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| Format: | text |
| Language: | eng |
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Boston : Pearson,
2021
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| _version_ | 1796765270675554304 |
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| author | Goetsch, David L., author 189800 Davis, Stanley, 1931-, author 217458 |
| author_facet | Goetsch, David L., author 189800 Davis, Stanley, 1931-, author 217458 |
| author_sort | Goetsch, David L., author 189800 |
| collection | OCEAN |
| description | "At one time in history, Great Britain was the world's leader in commerce and industry. Eventually, the United States emerged as a major friendly competitor. Then, following World War II, the United States took over as the undisputed world leader of commerce and industry. During these postwar years, while the United States was enjoying unparalleled prosperity, Japan and Germany were rebuilding from the ashes of the war. With a great deal of help from the United States, Japan was able to rebound and during the 1970s began to challenge the United States in such key manufacturing sectors as automobiles, computers, and consumer electronics. By 1980, Japan had emerged as a world-class competitor and a global leader in selected areas of commerce and industry. German industry had also reemerged by this time. By 2000, Korea, China, and the Pacific Rim nations had also emerged as global competitors."-- |
| first_indexed | 2024-03-05T17:21:57Z |
| format | text |
| id | KOHA-OAI-TEST:607127 |
| institution | Universiti Teknologi Malaysia - OCEAN |
| language | eng |
| last_indexed | 2024-03-05T17:21:57Z |
| publishDate | 2021 |
| publisher | Boston : Pearson, |
| record_format | dspace |
| spelling | KOHA-OAI-TEST:6071272023-09-17T00:54:48ZQUALITY MANAGEMENT FOR ORGANIZATIONAL EXCELLENCE : Introduction to Total Quality / Goetsch, David L., author 189800 Davis, Stanley, 1931-, author 217458 textBoston : Pearson,2021©2021eng"At one time in history, Great Britain was the world's leader in commerce and industry. Eventually, the United States emerged as a major friendly competitor. Then, following World War II, the United States took over as the undisputed world leader of commerce and industry. During these postwar years, while the United States was enjoying unparalleled prosperity, Japan and Germany were rebuilding from the ashes of the war. With a great deal of help from the United States, Japan was able to rebound and during the 1970s began to challenge the United States in such key manufacturing sectors as automobiles, computers, and consumer electronics. By 1980, Japan had emerged as a world-class competitor and a global leader in selected areas of commerce and industry. German industry had also reemerged by this time. By 2000, Korea, China, and the Pacific Rim nations had also emerged as global competitors."--Includes bibliographical references and index.The total quality approach to quality management : achieving organizational excellence -- Quality and global competitiveness -- Strategic management : planning and execution for competitive advantage -- Quality management, ethics, and corporate social responsibility -- Partnering and strategic alliances -- Quality culture : changing hearts, minds, and attitudes -- Customer satisfaction, retention, and loyalty -- Employee empowerment -- Leadership and change -- Team building and teamwork -- Effective communication -- Education and training -- Overcoming politics, negativity, and conflict in the workplace -- ISO 9000 and total quality : the relationship -- Overview of total quality tools -- Problem solving and decision making -- Quality function deployment -- Optimizing and controlling processes through statistical process control -- Continual improvement methods with six sigma, lean, lean six sigma, and more -- Benchmarking -- Just-in-time/lean manufacturing (JIT/lean) -- Implementing total quality management"At one time in history, Great Britain was the world's leader in commerce and industry. Eventually, the United States emerged as a major friendly competitor. Then, following World War II, the United States took over as the undisputed world leader of commerce and industry. During these postwar years, while the United States was enjoying unparalleled prosperity, Japan and Germany were rebuilding from the ashes of the war. With a great deal of help from the United States, Japan was able to rebound and during the 1970s began to challenge the United States in such key manufacturing sectors as automobiles, computers, and consumer electronics. By 1980, Japan had emerged as a world-class competitor and a global leader in selected areas of commerce and industry. German industry had also reemerged by this time. By 2000, Korea, China, and the Pacific Rim nations had also emerged as global competitors."--Total quality managementURN:ISBN:9780135577325 |
| spellingShingle | Total quality management Goetsch, David L., author 189800 Davis, Stanley, 1931-, author 217458 QUALITY MANAGEMENT FOR ORGANIZATIONAL EXCELLENCE : Introduction to Total Quality / |
| title | QUALITY MANAGEMENT FOR ORGANIZATIONAL EXCELLENCE : Introduction to Total Quality / |
| title_full | QUALITY MANAGEMENT FOR ORGANIZATIONAL EXCELLENCE : Introduction to Total Quality / |
| title_fullStr | QUALITY MANAGEMENT FOR ORGANIZATIONAL EXCELLENCE : Introduction to Total Quality / |
| title_full_unstemmed | QUALITY MANAGEMENT FOR ORGANIZATIONAL EXCELLENCE : Introduction to Total Quality / |
| title_short | QUALITY MANAGEMENT FOR ORGANIZATIONAL EXCELLENCE : Introduction to Total Quality / |
| title_sort | quality management for organizational excellence introduction to total quality |
| topic | Total quality management |
| work_keys_str_mv | AT goetschdavidlauthor189800 qualitymanagementfororganizationalexcellenceintroductiontototalquality AT davisstanley1931author217458 qualitymanagementfororganizationalexcellenceintroductiontototalquality |