THE INFLUENCE OF SERVICE QUALITY, PERSONALITY TRAITS AND CUSTOMER SATISFACTION ON CUSTOMER LOYALTY IN IRAN'S FIVE STAR HOTELS /
| Main Authors: | , , |
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| Format: | text |
| Language: | eng |
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Johor Bahru, Johor : Universiti Teknologi Malaysia,
2023
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| Subjects: |
| _version_ | 1826473607661879296 |
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| author | Nayerehsadat Ghozat, author 654799 Mazlan Ali, supervisor 609039 Fakulti Teknologi dan Informatik Razak 619091 |
| author_facet | Nayerehsadat Ghozat, author 654799 Mazlan Ali, supervisor 609039 Fakulti Teknologi dan Informatik Razak 619091 |
| author_sort | Nayerehsadat Ghozat, author 654799 |
| collection | OCEAN |
| description | |
| first_indexed | 2024-09-23T23:44:28Z |
| format | text |
| id | KOHA-OAI-TEST:611775 |
| institution | Universiti Teknologi Malaysia - OCEAN |
| language | eng |
| last_indexed | 2024-12-08T04:40:37Z |
| publishDate | 2023 |
| publisher | Johor Bahru, Johor : Universiti Teknologi Malaysia, |
| record_format | dspace |
| spelling | KOHA-OAI-TEST:6117752024-10-21T02:29:42ZTHE INFLUENCE OF SERVICE QUALITY, PERSONALITY TRAITS AND CUSTOMER SATISFACTION ON CUSTOMER LOYALTY IN IRAN'S FIVE STAR HOTELS / Nayerehsadat Ghozat, author 654799 Mazlan Ali, supervisor 609039 Fakulti Teknologi dan Informatik Razak 619091 textJohor Bahru, Johor : Universiti Teknologi Malaysia, 2023engIncludes bibliographyKK-FTIRCustomer servicesCustomer servicesHospitality industry |
| spellingShingle | Customer services Customer services Hospitality industry Nayerehsadat Ghozat, author 654799 Mazlan Ali, supervisor 609039 Fakulti Teknologi dan Informatik Razak 619091 THE INFLUENCE OF SERVICE QUALITY, PERSONALITY TRAITS AND CUSTOMER SATISFACTION ON CUSTOMER LOYALTY IN IRAN'S FIVE STAR HOTELS / |
| title | THE INFLUENCE OF SERVICE QUALITY, PERSONALITY TRAITS AND CUSTOMER SATISFACTION ON CUSTOMER LOYALTY IN IRAN'S FIVE STAR HOTELS / |
| title_full | THE INFLUENCE OF SERVICE QUALITY, PERSONALITY TRAITS AND CUSTOMER SATISFACTION ON CUSTOMER LOYALTY IN IRAN'S FIVE STAR HOTELS / |
| title_fullStr | THE INFLUENCE OF SERVICE QUALITY, PERSONALITY TRAITS AND CUSTOMER SATISFACTION ON CUSTOMER LOYALTY IN IRAN'S FIVE STAR HOTELS / |
| title_full_unstemmed | THE INFLUENCE OF SERVICE QUALITY, PERSONALITY TRAITS AND CUSTOMER SATISFACTION ON CUSTOMER LOYALTY IN IRAN'S FIVE STAR HOTELS / |
| title_short | THE INFLUENCE OF SERVICE QUALITY, PERSONALITY TRAITS AND CUSTOMER SATISFACTION ON CUSTOMER LOYALTY IN IRAN'S FIVE STAR HOTELS / |
| title_sort | influence of service quality personality traits and customer satisfaction on customer loyalty in iran s five star hotels |
| topic | Customer services Customer services Hospitality industry |
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