SERVQUAL dalam penilaian kualiti servis sistem maklumat /
36
Main Authors: | , , |
---|---|
Format: | |
Language: | may |
Subjects: |
_version_ | 1796657965476872192 |
---|---|
author | 485044 Azizah Abdul Rahman Rose Alinda Alias, 1964- National Conference on Management Science/Operations Research School of Mathematical Sciences (2000 : USM, Penang) |
author_facet | 485044 Azizah Abdul Rahman Rose Alinda Alias, 1964- National Conference on Management Science/Operations Research School of Mathematical Sciences (2000 : USM, Penang) |
author_sort | 485044 Azizah Abdul Rahman |
collection | OCEAN |
description | 36 |
first_indexed | 2024-03-04T15:42:12Z |
format | |
id | KOHA-OAI-TEST:64509 |
institution | Universiti Teknologi Malaysia - OCEAN |
language | may |
last_indexed | 2024-03-04T15:42:12Z |
record_format | dspace |
spelling | KOHA-OAI-TEST:645092020-12-19T16:59:25ZSERVQUAL dalam penilaian kualiti servis sistem maklumat / 485044 Azizah Abdul Rahman Rose Alinda Alias, 1964- National Conference on Management Science/Operations Research School of Mathematical Sciences (2000 : USM, Penang) may36PSZJBLCustomer servicesConsumer satisfactionService industries |
spellingShingle | Customer services Consumer satisfaction Service industries 485044 Azizah Abdul Rahman Rose Alinda Alias, 1964- National Conference on Management Science/Operations Research School of Mathematical Sciences (2000 : USM, Penang) SERVQUAL dalam penilaian kualiti servis sistem maklumat / |
title | SERVQUAL dalam penilaian kualiti servis sistem maklumat / |
title_full | SERVQUAL dalam penilaian kualiti servis sistem maklumat / |
title_fullStr | SERVQUAL dalam penilaian kualiti servis sistem maklumat / |
title_full_unstemmed | SERVQUAL dalam penilaian kualiti servis sistem maklumat / |
title_short | SERVQUAL dalam penilaian kualiti servis sistem maklumat / |
title_sort | servqual dalam penilaian kualiti servis sistem maklumat |
topic | Customer services Consumer satisfaction Service industries |
work_keys_str_mv | AT 485044azizahabdulrahman servqualdalampenilaiankualitiservissistemmaklumat AT rosealindaalias1964 servqualdalampenilaiankualitiservissistemmaklumat AT nationalconferenceonmanagementscienceoperationsresearchschoolofmathematicalsciences2000usmpenang servqualdalampenilaiankualitiservissistemmaklumat |