Success at the enquiry desk : successful enquiry answering everytime /

Success at the enquiry desk : successful enquiry answering everytime /

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Bibliográfalaš dieđut
Váldodahkki:	424659 Owen, Tim Buckley
Materiálatiipa:
Giella:	eng
Almmustuhtton:	London : Facet Publishing, 2006
Fáttát:	Information services Reference services (Libraries)

Geahča maid

Success at the enquiry desk : successful enquiry answering - every time /
Dahkki: 440067 Owen, Tim
Almmustuhtton: (1998)

Success at the enquiry desk : successful enquiry answering - every time /
Dahkki: 440067 Owen, Tim
Almmustuhtton: (1997)

Know it all, find it fast : an A-Z source guide for the enquiry desk /
Dahkki: 418609 Duckett, Bob, et al.
Almmustuhtton: (2008)

Know it all, find it fast : an A-Z source guide for the enquiry desk /
Dahkki: Duckett, R. J. (Robert John), et al.
Almmustuhtton: (2004)

Developing a successful service plan /
Dahkki: 440166 Pantry, Sheila, et al.
Almmustuhtton: (2000)

The virtual reference desk : creating a reference future /
Dahkki: Lankes, R.David
Almmustuhtton: (2006)

Content analysis of reference desk enquiries leading to reform: A case study at University of Malaya Library
Dahkki: Norida, A.B.
Almmustuhtton: (2014)

Saingan antara automasi dengan Pustakawan Rujukan dalam kerja rujukan dan maklumat /
Dahkki: 384318 Raja Abdullah Yaacob

Reference and information services : an introduction /
Dahkki: Bopp, Richard E., et al.
Almmustuhtton: (2001)

Kursus Kecemerlangan Perkhidmatan Rujukan dan Maklumat, 3-4 Februari, 1993, Perpustakaan Tun Seri Lanang /
Dahkki: Kursus Kecemerlangan Perkhidmatan Rujukan dan Maklumat (1993 : Bangi, Selangor), et al.
Almmustuhtton: (1993)

Learn reference work /
Dahkki: Gosling, Mary, 1951-
Almmustuhtton: (1999)

Digital reference service in the new millennium : planning, management, and evaluation /
Dahkki: Lankes, R. David, et al.
Almmustuhtton: (2000)

Chat reference : a guide to live virtual reference services /
Dahkki: 389778 Ronan, Jana
Almmustuhtton: (2003)

Providing effective library services for research /
Dahkki: 205762 Webb, Jo, et al.
Almmustuhtton: (2007)

Prospek penggunaan komputer di Bahagian Perkhidmatan Rujukan dan Maklumat /
Dahkki: 384318 Raja Abdullah Yaacob

Pustakawan rujukan yang diingini /
Dahkki: 287985 Zohra Ibrahim

Temubual rujukan di meja rujukan : suatu mekanisma untuk keberkesanan proses rujukan /
Dahkki: 384318 Raja Abdullah Yaacob

Reference service standards, performance criteria, and evaluation /
Dahkki: 457187 Schwartz, Diane G., et al.

Quantitative evaluation of the reference process /
Dahkki: 270740 Kantor, Paul B.

Evaluation of reference services/
Dahkki: Katz, Bill
Almmustuhtton: (1984)

The Librarian and reference service /
Dahkki: Rowland, Arthur Ray
Almmustuhtton: (1977)

More case studies in reference work/
Dahkki: 272586 Grogan, Denis Joseph
Almmustuhtton: (1972)

Current problems in reference service/
Dahkki: 275608 Galvin Thomas J.
Almmustuhtton: (1971)

Ethics and reference services/
Dahkki: Katz, Bill, et al.
Almmustuhtton: (1982)

Grogan's case studies in reference work /
Dahkki: 230515 Grogan, Denis
Almmustuhtton: (1987)

A searcher's manual /
Dahkki: 431675 Lowy, George
Almmustuhtton: (1965)

Performance indicators for reference and information services : round 1 /
Dahkki: Cotter, Rosemary, et al.
Almmustuhtton: (1996)

Reference service expertise /
Dahkki: Katz, Bill
Almmustuhtton: (1993)

Perkhidmatan rujukan / [kaset]
Dahkki: 336589 Nor Asihan Ahmad
Almmustuhtton: (1986)

Who calls the shots? : the politics of reference reorganization /
Dahkki: 185353 Butcher, Karyle S., et al.

Going live : starting and running a virtual reference service /
Dahkki: 430066 Coffman, Steve
Almmustuhtton: (2003)

Introduction to reference work /
Dahkki: Katz, William A., 1924-
Almmustuhtton: (2002)

National Archives of Singapore (NAS) enquiry database.
Dahkki: Chan, Roy Loy Yuen.
Almmustuhtton: (2008)

Basic reference materials : a guide for junior staff in reference libraries
Dahkki: Libraries Association, London. Reference, Special and Information Section. Southeastern Group
Almmustuhtton: (1973)

Reference work and its tools /
Dahkki: 317430 Mukherjee A. K.
Almmustuhtton: (1975)

Introduction to reference work /
Dahkki: Katz, William A., 1924-
Almmustuhtton: (1992)

Introduction to reference work /
Dahkki: Katz, William A., 1924-
Almmustuhtton: (1974)

Introduction to reference work /
Dahkki: Katz, William A., 1924-
Almmustuhtton: (1987)

Focusing on quality reference service /
Dahkki: 315188 Bicknell, Tracy

Reference and information services in the 21st century : an introduction /
Dahkki: 458224 Cassell, Kay Ann, et al.
Almmustuhtton: (2006)