TQM learning system / [kasetvideo]
Vol.1. World class -- v.2 Process -- v.3. System -- v.4 Management -- v.5. People -- v.6. Review -- v.7. Benchmarking -- v.8. B S I the visit
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| Published: |
Kuala Lumpur : Specialist Management Resources Sdn. Bhd.,
1997
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