Haksever, C. (2000). Service management and operations. Upper Saddle River : Prentice Hall.
Chicago Style (17th ed.) CitationHaksever, Cengiz. Service Management and Operations. Upper Saddle River : Prentice Hall, 2000.
MLA (9th ed.) CitationHaksever, Cengiz. Service Management and Operations. Upper Saddle River : Prentice Hall, 2000.
Warning: These citations may not always be 100% accurate.