Managing the guest experience in hospitality /
43
| Main Authors: | , |
|---|---|
| Format: | |
| Language: | eng |
| Published: |
Albany, NY : Delmar Thomson Learning,
2000
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| Subjects: |
| _version_ | 1826368855090397184 |
|---|---|
| author | Ford, Robert C., (Robert Clayton), 1945- Heaton, Cherrill P. |
| author_facet | Ford, Robert C., (Robert Clayton), 1945- Heaton, Cherrill P. |
| author_sort | Ford, Robert C., (Robert Clayton), 1945- |
| collection | OCEAN |
| description | 43 |
| first_indexed | 2024-03-04T15:55:34Z |
| format | |
| id | KOHA-OAI-TEST:68981 |
| institution | Universiti Teknologi Malaysia - OCEAN |
| language | eng |
| last_indexed | 2024-03-04T15:55:34Z |
| publishDate | 2000 |
| publisher | Albany, NY : Delmar Thomson Learning, |
| record_format | dspace |
| spelling | KOHA-OAI-TEST:689812020-12-19T16:59:54ZManaging the guest experience in hospitality / Ford, Robert C., (Robert Clayton), 1945- Heaton, Cherrill P. Albany, NY : Delmar Thomson Learning,2000eng4399PSZJBLHospitality industryURN:ISBN:0766814157 (pbk.) |
| spellingShingle | Hospitality industry Ford, Robert C., (Robert Clayton), 1945- Heaton, Cherrill P. Managing the guest experience in hospitality / |
| title | Managing the guest experience in hospitality / |
| title_full | Managing the guest experience in hospitality / |
| title_fullStr | Managing the guest experience in hospitality / |
| title_full_unstemmed | Managing the guest experience in hospitality / |
| title_short | Managing the guest experience in hospitality / |
| title_sort | managing the guest experience in hospitality |
| topic | Hospitality industry |
| work_keys_str_mv | AT fordrobertcrobertclayton1945 managingtheguestexperienceinhospitality AT heatoncherrillp managingtheguestexperienceinhospitality |